• Top call generators, 1099 info and W-2 info

    As we hit the middle of January we are noticing a trend in top call generators.  Below you will find a list of the top call generators as well as a link to the corresponding article from the Sage KnowledgeBase.

    Top call generators:

    • How to install service…
  • Upgrading from Sage 2015 to SageBW 2020 new server

    I've installed SageBW 2020 on a new Windows 2019 datacenter server. I am at the step where i need to restore the systems db and running into the following...



    should i proceed with update of Sage BW DB's? 

  • Upgrade issues... anyone else experiencing?

    We did the upgrade from 2020 to 2021 yesterday and I've received the following from employees on items not functioning as before and/or general irritants:

    • ALL areas where notes are - Notes no longer wrap around, they do a long single line, requiring…
  • 2019 Tax Table updates are now available for Sage BusinessWorks 2018 and 2019

    IMPORTANT: Please download the latest service pack from the Sage customer support site after all Payroll year-end processing  has been completed and after all 2018 W-2s have been printed. Installing the tax tables before completing year-end processing can…

  • Are the Federal Tax updates included with 2018 service pack 1 and 2017 service pack 4?

    Are the Federal Tax updates included with 2018 service pack 1 and 2017 service pack 4?

    No, the Federal Tax changes were not yet approved when the Early Tax Table Update (ETTU) were made available.  The Federal Tax changes will be available in 2018 service…