• Reprinting invoices

    When I try to reprint customer invoices that were created using OE - Direct Invoice, the amount of the payment received sometimes changes. This has happened even when I reprint an invoice on the same day the invoice was created. We use a separate company…
  • Customer Transaction Import Files

    In trying to develop an Invoice Import template for our production environment, I have been testing it in our Sample Company in Bus Works (2019). I can't seem to get past a "unknown sales tax id" exception. I have attached the csv file and an image of…
  • reprint invoice

    I am having issues re printing an invoice for a client. It is still open in the system but can not bring it up to print? HELP!
  • duplicate invoices

    I had duplicate invoices. One was voided because I forgot the sales tax and then I fixed it and used the same invoice number as the one i had voided...Some how the one was closed/ paid off but it doesnt show up on a report our AR guy does. It seems it…
  • Application of Deposit exceeds Invoice amount

    FormerMember
    FormerMember
    Good Afternoon: When I invoiced a customer yesterday for Invoice 2 of 3. The system required me to use more of the Deposited funds than was shown as the Invoice total...why? Where are those funds now? In the Accounts Receivable screen for this customer…
  • How do I remove voided checks/Invoices from A/P Payments?

    Hello, Working from the A/P module, I recently voided a payment by vendor without voiding the invoice first. The check was printed, but will not be sent out. I still have the option to make payment for that invoice. How do I remove this unwanted invoice…
  • Print Invoices with Open Balance Only?

    We send customer Invoices with their Statements at the end of each month. Is there a way to print all Invoices with Open Balances ONLY? This would be ever so helpful and time saving. Thank you!
  • Invoice Reprinting

    We've been using BW for years. A new employee accidentally flagged TASK0009 as a virus and I had to manually restore it to the server. After the restore, the "reprint invoice" feature started working again, but now I noticed that only one person can use…