Sage BusinessWorks

Hello! When we select "Collate" while printing in any module, the print job is never collated. In addition, when we select "Print on both sides" both "Page 1" are printed on one sheet of paper. Does any one have a solution to this? We're running BW…

How do you stop the long description of a PART NUMBER from printing on the customer invoice. Thank you, Charlene

We purchase merchandise from OVER-SEAS which requires deposit on PO order through EFT, what is the best accounting method to post this payment? I have been entering the payment through A/P payments as OPEN CREDIT, when invoice is received through purchasing…

Hello! There was a payment applied to the wrong account, but wasn't noticed until the daily deposit was processed. The deposit was voided, the payment was voided and reapplied to the correct account. However, now the voided payment is showing on the…

When I pull a customer history report, that amount is higher than the income statement shows as "Income" (Only using that customer on that income statement) Not sure what to check or where to find the error....HELP!

Somehow in the process of voiding and re-entering a payroll advance check, the Payroll system thinks there is an extra advance out there. It does not show up on any report but when we enter a timecard for this employee it wants an advance repayment. Is…

How are KPI dashboards set up in businessworks?

Is there a way to update an existing AP vendor in BusinessWorks 2010 to show they only receive payments via EFT?

We've been gradually adding images for our inventory parts, and now the database seems to be slowing down, particularly for part lookups. Anyone with experience with the part photos? Could they be causing the slowdown or should I look elsewhere? If…

How do I post a journal entry to a Job? I have set the parameters in the Job Costing Module to accept postings from the General Journal. However, I do not see where to code the Job in the Journal Entry input screen.

Is anyone else having difficulty finding the download for 2015 tax table update? TY

All, We are in the process of moving from BW 2010 to the latest version of BW 2013. The former admin did no upgrades and in turn no favors to this company. I am tasked with doing all of the upgrades for the software as well as migrating to the latest…

I am customizing the Employee 401K List Report (it has been renamed but no fields have been deleted, just made invisible) and I am having trouble with adding a database field for selection. I get the message "The SQL statement that you have provided is…

While watching a tutorial from the partner portal on Changing the Fiscal Year End in BusinessWorks, the commentator commented the backup progress shows more than 100% because of the Enhanced Tax Reporting information being included. Where can I read/reference…

I have a problem with printing AR customer statements. I select "Past Due" under "Customer balances to include" and print directly from the statement screen (not from a preview screen) but the entire open balance keeps showing up for the customer. I checked…

I applied an open credit to refund and it did not reduce the cash. Can I do a withdrawal or post a journal entry (and to what GL account?)

In Sage BusinessWorks, we have a customer that is specifically for walk ins called "CASH". I have an invoice for a customer that was paid with cash before the invoice was "posted" and now my boss wants this detail adjusted to change the customer from…

I am making an ODBC connection from UPS WorldShip to BusinessWorks 2013. I am able to map most of the WorldShip values to BusinessWorks values in the ARInvoice table. I want to link the BW customer ID or number to UPS. 1. Does one of the values in…

I see on the printed AR invoices that there is a spot that can list Packing List, but when posting an AR invoice, I cannot find where to edit this particular line. We have been resorting to using a "comment" in the Line Items section of the invoice…

Just upgraded to a new computer with Windows 7 Pro. In OE, when printing invoices to our customers, have to "un-check" packing list each time. Is there a way to permanently "un-check" that option? (We rarely use packing lists).

I have users that rotate computers, or sometimes I need to sub in a spare when one goes down. This should be a simple operation if business works was already installed on the admin account on that computer. Unfortunately the Business Works profile has…

In Business Works 2013 is there any way to file 1099-INT? Thanks!