• How long does an upgrade take from BW 2021 to BW 2023?

    This weekend i upgraded our systems from BW 2021sp14 to BW 2023 sp2. But how long did it take? My system is network of 15 desktops running Win 10 and Win11, on Server 2016 ( Dell T550 with RAIDed SSD drives ) all gigabit network connections Our…
  • Seeking Expert Support

    Our organization still uses Sage Businessworks 2018 as a historical parts lookup. We have fully upgraded to Sage 100 2021 and use that as our main ERP, but it only has a 7 year look back, and in BW we have a look back that goes farther, and houses older…
  • Businessworks 2013 Installation

    Hello everyone, we have been having problem lately with our businessworks 2013. It is not opening up and giving us bunch of different error messages. I uninstalled it hoping to get the installer from sage to reinstall but sage is not helping me here…
  • Unable to download BW 2021

    Hello! When attempting to download BW version 2021, this message pops up: Sorry, there has been an error We are sorry for the inconvenience. It seems you are not authorized to view this document. My support plan is current. What's weird is that…
  • Is it ABSOLUTELY necessary to do a rebuild prior to upgrading?

    Urgent question - Upgrading. Do I have to rebuild? It takes too long for us to be able to upgrade. Going from 2012 SP13 to 2019 on a network install. Going from 2012 SP13 to 2019
  • BusinessWorks 2013 Profile Setup Error

    I keep getting This error when trying to launch BWProfile.exe to setup the BW Profile. I have no other apps open while launching but I still get the same error every time. please advise.
  • KB#17609

    I'm fairly new here, and can't find KB#17609. I'm having issues resolving issuses installing for multiple users. I'm getting the same errors explained in 17609. Could someone please help me out? Thanks alot!!!
  • Unlocking Key Not working

    FormerMember
    FormerMember
    So after two months I finally got my activation/Unlocking keys and serial numbers so I hurry and go to put them in and none of them work. Any ideas. We were using 2010 SBW and just upgraded to 2019 but while I've been waiting on the correct information…
  • SMTP Service Fails with BusinessWorks 2018

    Hello, I just installed a clean copy of BW2018 + SP 2 on a Windows 2008 Server which was used for email and IBM Lotus Domino servers. For some reason, BW2018 seems to be interfering with the SMTP service. Our email server stopped working. I uninstalled…
  • Looking for lessons learned when upgrading Server to 2016

    I've read that current versions of BW run on Server 2016 and have even read the tips on preparing for move to a new server. All information is great. It sounds like it should be smooth sailing. I'm just being overly cautious since I have to do a clean…
  • Update for Illinois State Income Tax increase?

    I'm wondering if there will be an update to address the Illinois State Income Tax increase. Now that we have a state budget, my payroll department is anxious to get everything set up. I didn't find any information so I thought I'd ask. Thanks! Heat…
  • Installing Service Packs

    This is likely an obvious answer; however I want to confirm I understand how to install a service pack. What the documentation/videos have not been clear to me about is this: Do I need to install to the server first before installing to the clients? Does…
  • Installation

    I downloaded BW2015 and tried to install it on the server but it asked for the Product Code? What is it? Please guide me through this. Thanks! The old BW2009 is on another old server (disconnected.)
  • Error telling me the Profile install is 2015, but original install on this computer is 2013-HELP

    I can quickly find the solution to the issue of trying to install a new user profile and the error says the profile install is 2013 but the install on the pc is 2015. Just update the bwprofile.exe via the service pack. I wish that were my problem, that…
  • Multiple server installations

    Can I install BusinessWorks 2013 on two different server locations for the same company and under the same license?
  • tax table update for 2015 for version BW2013

    Is anyone else having difficulty finding the download for 2015 tax table update? TY
  • Server 2012 R2 Terminal Server with BW 2013 Database server

    All, We are in the process of moving from BW 2010 to the latest version of BW 2013. The former admin did no upgrades and in turn no favors to this company. I am tasked with doing all of the upgrades for the software as well as migrating to the latest…