• Vendor Reporting YTD LY Results

    How can we do a report to show how much money we spend with each vendor for last year?
  • bookkeeping help

    Good morning! We're looking for temporary help from a Bookkeeper with SAGE Business Works experience. We are located in Auburn, CA (northern CA) and are looking to get full-time temporary help after the New Year. Does anyone have any recommendations or…
  • Businessworks 2013 Installation

    Hello everyone, we have been having problem lately with our businessworks 2013. It is not opening up and giving us bunch of different error messages. I uninstalled it hoping to get the installer from sage to reinstall but sage is not helping me here…
  • Unable to download BW 2021

    Hello! When attempting to download BW version 2021, this message pops up: Sorry, there has been an error We are sorry for the inconvenience. It seems you are not authorized to view this document. My support plan is current. What's weird is that…
  • Negative quantities posting to I/C

    We are currently building a pump, the way we process the job is to charge everything and then at the end we post a negative quantity of the completed pump to balance the numbers. Unfortunately, now that I need to close jobs for the end of January next…
  • Is it ABSOLUTELY necessary to do a rebuild prior to upgrading?

    Urgent question - Upgrading. Do I have to rebuild? It takes too long for us to be able to upgrade. Going from 2012 SP13 to 2019 on a network install. Going from 2012 SP13 to 2019
  • Employee List Reports

    I am customizing the Employee 401K List Report (it has been renamed but no fields have been deleted, just made invisible) and I am having trouble with adding a database field for selection. I get the message "The SQL statement that you have provided is…
  • BusinessWorks Backup Progress

    While watching a tutorial from the partner portal on Changing the Fiscal Year End in BusinessWorks, the commentator commented the backup progress shows more than 100% because of the Enhanced Tax Reporting information being included. Where can I read/reference…
  • AR Customer Statements

    I have a problem with printing AR customer statements. I select "Past Due" under "Customer balances to include" and print directly from the statement screen (not from a preview screen) but the entire open balance keeps showing up for the customer. I checked…
  • Adjust the customer and invoice description after posting

    In Sage BusinessWorks, we have a customer that is specifically for walk ins called "CASH". I have an invoice for a customer that was paid with cash before the invoice was "posted" and now my boss wants this detail adjusted to change the customer from…
  • Listing Packing Slips on an AR Invoice

    I see on the printed AR invoices that there is a spot that can list Packing List, but when posting an AR invoice, I cannot find where to edit this particular line. We have been resorting to using a "comment" in the Line Items section of the invoice…