• Sage BusinessWorks: Announcing Sage BusinessWorks 2020 SP10 and 2021 SP10

    What's new 

    For detailed information about this release and payroll tax changes please see: 
    Sage BusinessWorks Accounting 2021 Release Notes 
    Sage BusinessWorks Accounting 2020 Release Notes 
    Download and install this update

    Important: If you use third…

  • Errors when downloading products from Sage Knowledgebase

    We are working to resolve an issue where customers are unable to download their product from Sage Knowledgebase.
    Many report "Error 1016 You’ve requested a page on a website that is on the Cloudflare network. Cloudflare is currently unable to resolve…
  • New and improved: Sage Knowledgebase for Sage BusinessWorks

    Sage Knowledgebase (Sage KB) just got a major redesign—complete with an updated interface and additional features.  

    What’s new?

    In addition to a cleaner look and easier navigation, the improved Sage KB now offers:

  • Sage BusinessWorks 2021 download resumed!

    The download for Sage BusinessWorks 2021 has been updated and ready for you to download. Please download it by clicking the following link:

    Download Sage BusinessWorks 2021.0 release

  • Sage BusinessWorks 2021.0 release paused

    An issue has been discovered in the Sage BusinessWorks 2021.0 release. We have paused the download until the issue is corrected, and the updated version should available for download later today or tomorrow

  • Sage BusinessWorks: Announcing Sage BusinessWorks 2021.0 release

    We are pleased to announce the Sage BusinessWorks 2021.0 release.

    What's New

    • Updated color schemes – the color schemes can be set system wide, by company or by user
    • Support added for the 1099-NEC form
    • Enhanced Import Quotes and Orders task…
  • Sage BusinessWorks U.S. Payroll: Executive Order on deferring payroll tax obligations in light of COVID-19 and your options in Sage BusinessWorks Payroll

    Sage has completed our review of the August 8 Executive Order related to COVID-19, and the subsequent guidance from the Treasury, and have developed instructions for you to use to defer payroll taxes in Sage BusinessWorks Payroll.

    Before deciding to defer…

  • Sage is reviewing the Executive Order guidance and the Form 941 Draft

    Guidance for the recent Executive Order was received late Friday. Sage is reviewing to determine the next steps. Read the guidance here: https://www.irs.gov/pub/irs-drop/n-20-65.pdf

    We are aware that the IRS posted a draft revision of Form 941 and we…

  • Sage is monitoring the President’s Executive Order regarding deferring payroll tax obligations in light of COVID-19

    The President recently signed an Executive Order related to COVID-19. The Executive Order directs the Treasury Department to defer the withholding, deposit, and payment of the tax imposed by 26 U.S.C. 3101(a), and much of the tax imposed by 26 U.S.C.…

  • Changes coming soon to the way you access Sage BusinessWorks support

    The way you contact a Sage BusinessWorks support analyst is changing—in fact, it’s getting faster.

    Now, you’ll connect with a Sage support analyst by opening the Help menu within Sage BusinessWorks and choosing “Live Chat”.…

  • "Error processing data file." when using Enhanced Tax Reporting

    "Error processing data file." when processing tax forms

    We are aware of the issue and are investigating the cause.  We will post an update as soon as one is available. Sorry for any inconvenience.

  • Sage BusinessWorks: Prepare to file revised Form 941, Employer's Quarterly Federal Tax Return

    COVID-19 related relief impacts Form 941 tax filing effective June 30, 2020.The final version of the updated 941 and the instructions are available on the IRS site. Sage is finishing our preparation to support Form 941 in anticipation of updated IRS filing…

  • Sage BusinessWorks: Reporting for the CARES Act (H.R. 748) Paycheck Protection Plan

    An article has been created in the Sage Knowledgebase to help you with reporting for the CARES Act (H.R. 748) . Please see the following article for instructions:

    • Sage BusinessWorks: Reporting for the CARES Act (H.R. 748) Paycheck Protection Plan
  • Sage BusinessWorks: COVID-19 Legislation

    This forum post will be updated when there is legislation that impacts your [product name] product. Currently, the following apply to if you use the payroll module: 

    Families First Coronavirus Relief Act (H.R. 6201) 

  • HR 6201 Families First Coronavirus Response Act and Sage BusinessWorks Payroll

    The Families First Coronavirus Response Act (FFCRA/HR 6201) outlines that certain employers provide their employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19.

    For COVID-19 related reasons, employees…

  • Always Supported- COVID-19 readiness

    As your way of working may have changed with the possible impacts of COVID-19 (Coronavirus) on your business, we want to let you know we're here to help offer support and guidance wherever we can.

    What we're doing

    While most of the Sage team has…

  • Sage BusinessWorks: Announcing Sage BusinessWorks 2020 SP1 Release

    We are pleased to announce the Sage BusinessWorks V2020 SP 1 release. Starting March 3, 2020 is the time to update your Sage BusinessWorks and receive the benefit of these payroll and tax updates.

    What's new

    This release contains modifications to…

  • Sage BusinessWorks: Corrected: Issue with state extra withholding not saving in download of Sage BusinessWorks Version 2020

    The download of Sage BusinessWorks version 2020, released December 31, 2019, was paused due to state extra withholding not saving. The issue has been corrected and a new download file has been released.

    Important: If you have already downloaded and installed…

  • Sage Year-end Center: 24/7 resources and information

    Closing the books? We're here to help.

    Join industry peers, certified partners, and Sage pros online 24/7 for fast answers at the busiest time of year. Visit the Sage Year-end Center to find*:

    • Helpful checklists: Print step-by-step tasks
    • Informal…
  • Sage BusinessWorks: Download of Version 2020 paused

    The download of Sage BusinessWorks version 2020 has been paused due an issue with extra state withholding amounts not saving. 


    Please see Sage Knowledgebase article 102574 State extra withholding amount not saving in the Sage Knowledgebase for more information…

  • Sage Business Works Payroll Price Change

    Pricing Change Effective August 1, 2018 

    Sage Business Works pricing adjustments are based upon our annual pricing review across Sage North America.  

    The addition of tiered pricing for Payroll in FY19 impacts all on-plan Sage Business Works customers that are…