• Form 1099-MISC State Payer Box 17 and 18

    BusinessWorks will not let us proceed with processing 1099 form without selecting a state and entering a state payer's number. We do not have state withholding and need to leave these boxes blank. We do not have state withholding account numbers for every…
  • Error when opening payroll reports - Access violation in module Task0150.exe

    Hello! We process our payroll in Sage BusinessWorks. After printing checks, we print out the Check Register report. We had no problems last week; however, after printing checks and attempting to open the register report today, we got the following error…
  • Vendor Reporting YTD LY Results

    How can we do a report to show how much money we spend with each vendor for last year?
  • Tracker Board

    Has anyone found a way to utilize a tracker board (whether with Sage or a third party program) to where we can show the details of open orders on a tracking screen/board. As sort of a checks and balances for our warehouse staff who are packing the orders…
  • Applying open credits, I put some toward cash refund. How do I get it back as an open credit?

    I was applying open credits but I accidentally applied the balance to Cash Refund instead of leaving it as open credits. So now I need the amount put back. I did a debit memo, but after pulling the account detail report for our cash account there are…
  • Unable to get in to the program and need support assistance?

    Support hours for Sage BusinessWorks are currently M-F from 6am PST to 5pm PST (9am EST to 8pm EST) There are multiple options for contacting support: You can visit the Sage BusinessWorks Resource Center You can search the Knowledgebse (available…
  • Sage BusinessWorks 2023 SP5 and 2021 SP19 are now available!

    We're excited to share the release of Sage BusinessWorks 2023 SP5 and 2021 SP19! For detailed information about this release see: Sage BusinessWorks 2023 Release Notes Sage BusinessWorks Accounting 2021 Release Notes Download Sage BusinessWorks…
  • Backups-are you protected?

    The key for ensuring you are protected in case of a server failure, computer crash, disaster, virus or ransomware attack is to make sure you have a good backup plan in place. Follow these simple tips to ensure you are prepared in case the worst happens…
  • Important notice for all customers on Sage BusinessWorks 2021 SP17 or Sage BusinessWorks 2023 SP 3

    It is recommended that you download and install the most current update for your version as soon as possible. For Sage BusinessWorks 2021 it will be SP18 and for 2023 it will be SP4. IMPORTANT notes about this service pack: If you are in Alabama…
  • Help in WI

    hello, I am new to this group. I have recently taken over our accounting tasks and was not taught some things before our regular person walked out on us. Is there anyone in this group that is possibly in the state of WI who might be willing to meet and…
  • Sage BusinessWorks 2023.0.4 and 2021.0.18 are now available - these updates include the 2024 payroll tax update.

    We're excited to share the release of Sage BusinessWorks 2021.0.18 and Sage BusinessWorks 2023.0.4! These are the new payroll tax updates and are replacing Sage BusinessWorks 2023.0.3 and Sage BusinessWorks 2021.0.17 What's new: This release includes…
  • how to enter SUI tax in Payroll/Maintain Tax Tables / Activate States

    Hi all, sorry if this is a duplicate! If my Reemployment Tax Rate Notice says my new tax rate is .0042, is that entered as .42 in Maintain Tax Tables? thanks for your help!
  • Download Portal

    When I try to click the download portal link, I am prompted with the error below: Request Entity Too Large The requested resource /selfservice/loginSubmit.do does not allow request data with GET requests, or the amount of data provided in the request…
  • Sage BusinessWorks Consulting Inquiry - Confidential

    I am the owner of a small business that relies on Sage BusinessWorks 2012 for our accounting. We are seeking an experienced BusinessWorks consultant to assist with two critical tasks: Removing Inaccurate Bank Accounts: Several closed bank accounts…
  • bookkeeping help

    Good morning! We're looking for temporary help from a Bookkeeper with SAGE Business Works experience. We are located in Auburn, CA (northern CA) and are looking to get full-time temporary help after the New Year. Does anyone have any recommendations or…
  • Customer Category

    When running reports, there is an option to run customer list filtered by company category. I located in maintain A/R parameters here categories can be established. But I can not find any information in Sage Knowledgebase as to how company category…
  • Employer Contribution to employee HSA

    Hello, Our company has started contributing to employee HSA accounts this month. There are some that are contributing as a pre-tax payroll deduction and some that are not. They can just have not elected to to that yet? How do I get this included on…
  • How do I void a reversing journal entry?

    How do I void a reversing journal entry?
  • Overtime 3

    All these years I've never come across this until today. One of my clients needs to use OT3 for the Night Shift. It is listed in PR Parameters with a rate. But when I put it on their check stub, there is an option for OT Hourly rate 3, but no fields for…
  • Product Key BW 14

    We have been using BW when it was DOS. We have, I think BW 14. Our server has crashed and we are having to reinstall but we don't have the CD nor product key. We do have a downloaded version that is still asking for a key. So I have two questions; 1…
  • Virtual Server? Will this work with a server version of BusinessWorks?

    Is it possible to run Windows Server 2012 and the Server version of Businessworks on a virtual windows server? Version for more than 4 users.
  • How long does an upgrade take from BW 2021 to BW 2023?

    This weekend i upgraded our systems from BW 2021sp14 to BW 2023 sp2. But how long did it take? My system is network of 15 desktops running Win 10 and Win11, on Server 2016 ( Dell T550 with RAIDed SSD drives ) all gigabit network connections Our…
  • Import from past company

    Has anyone ever needed to enter a "mountain" of data into not just one, but two, companies? Is there a way to copy just that information to the second company?
  • printing a check from AP

    I'm relatively new to BusinessWorks 2023 and up until now haven't had to print a check! I entered the invoice in AP, included the check number. Then I went to print checks, but there's no information there. How the heck do I print a check??
  • Table Mapping

    What is the link between the OESalesOrder table and OELineItem. I'm pulling the data via ODBC and trying to identify the key between the two tables. Any insight or documentation you can direct me towards would be greatly appreciated! (BW 2019)