• How are hours over 40 per week distributed

    When employee has over 40 hours per week, some of the hours are showing as OT1, some OT2 - how is this determined

  • Temporary price increase BusinessWorks 2018

    We the current situation our vendors are sending use notices of temporary price increases.  Is there a way that I can add a flat % to a quote, similar to the freight charge?  Also, is there a way to add an option for an additional line for adding a % for…

  • How to verify if your program is up to date

    To verify if you have the most current version of Sage BusinessWorks access Help, About

    The first full line of text will display your current version and service pack

    In the example above you will see that it is showing Version 2021 SP9 which is the…

  • SYSTEM Backup files - SMUSERTASKS - filie is approaching 10 MB on server

    SMUSERTASKS - if this is too technical of a question we can ignore it(delete).

       As a BW user for 28 years our file SMUSERTASKS has grown to nearly 10MB and takes 4 to 5 minutes to backup or restore (SYSTEM backup) . Should this file be this large and…

  • Password Reset; Security Risk

    A user can either not be able to change any passwords including their own or be able to change all passwords including the MANAGER account. This acts as a high security risk and that there are no options to require a strong password. Is there any enhancement…

  • What version is needed for year end? 2022 tax tables are now available!

    To process year-end it is recommended that you be on Sage BusinessWorks 2021 SP7 or Sage BusinessWorks 2020 SP7.

    Once all W-2s and year-end processing is complete the 2022 tax tables are now available for Sage BusinessWorks 2021 (SP8) and Sage BusinessWorks…

  • Best Sage BusinessWorks successor

    We've been using Sage BusinessWorks for awhile now, but we're starting to have employees that need to access it more from outside the office.  We are using a VPN and a terminal server for them to be able to do that, and it's working fairly well…

  • Installed SP6 but ...

    Installed SP6 but received an "Access is Denied" error msg about DBRegister which does not work now.

  • Upgrading from Sage 2015 to SageBW 2020 new server

    I've installed SageBW 2020 on a new Windows 2019 datacenter server. I am at the step where i need to restore the systems db and running into the following...

    should i proceed with update of Sage BW DB's? 

  • Import Invoice With Multiple Line Items

    I see how to create a CSV file to import invoices, but it seems to only import a total value.  Is it possible to import an invoice with multiple line items?

  • customer deposit on account

    how do I clean up customer deposits that either will not have an invoice to offset it or will not be refunded back to the customer. 

  • Update on 2020 1099-NEC service packs and tax table updates

    Due to the addition of the 1099-NEC our service pack release will be different this year.  We will be releasing service packs for both the 2020 and 2021 versions to account for these changes.  Below you will find each service pack we will be releasing along…

  • reports for general ledger

    I am looking for information on how I might be able to run a report in general ledger that gives me the breakdown by vendor and GL code. Like how many costs are coded to a specific vendor. 

  • Have you ordered your 2020 W-2 and 1099 forms?

    Today we are going to discuss what forms are needed for printing W-2s and 1099s using Enhanced Tax Reporting.  Due to the addition of the 1099-NEC the 1099 form product numbers may have changed.  The following forms are required for printing:


  • 2021 Inventory Cost for on hand quantity

    I have a client that has concerns regarding the COST on Maintain Parts now available to change on inventory parts that have quantity on hand in the new 2021 version. This is new and NOT a good upgrade. Can you let me know if this is going to be corrected…

  • 1099NEC/1099MISC

    Will 1099NEC/1099MISC processing being available in v2020 or only in v2021?


    Barbara McNary

  • Upgrade issues... anyone else experiencing?

    We did the upgrade from 2020 to 2021 yesterday and I've received the following from employees on items not functioning as before and/or general irritants:

    • ALL areas where notes are - Notes no longer wrap around, they do a long single line, requiring…
  • New Form 1099-NEC

    What, if anything, do I need to do for the reporting of Independent Contractor(IC) pay on  the new form 1099-NEC that will be required to be filed in 2021? Currently the IC's are set up in the Other tab for Box 7 of form 1099. Will Aatrix be able to use…

  • No currency format in Maintain O/E forms

    Under the Order Entry Module I was redesigning a sales order to use for a commercial invoice.

    After creating a db calculation it would only display the number with no decimal places unless there happened to be cents in the calculated answer.  I wanted…

  • Error printing checks via remote desktop. Error "EAccessViolation"

    We just recently upgrade our servers and are running BW2011. When I try to print checks to my home printer via remote desktop, I receive the error code "EAccessViolation". When I switch by to my windows 7 computer and do the exact same steps, it prints…

  • How to edit the G/L that is not posted

    Hi all

    I am new to learn this program

    i accidentally closed the G/L window that i was working. Can you pls advise how can i go back to edit this un-posted G/L?

    Thank you 

  • Adding a Portal

    Does anyone know if you can add a Portal to Sage Businessworks Software to allow vendors, customers to access certain things, etc.?


  • Should you skip the backup when doing a month end close?

    No, you should never skip making a backup when closing the month.  Yes, even if you have a backup of your server or if your IT company is making a backup, YOU should always make a Sage BusinessWorks backup before closing.  When closing the month you will…

  • Why would Sage print and post checks to wrong date? Reports match check date, not system date.

    When we print checks, nothing is edited, we do not change the date, I accept all defaults once I confirm our check numbers match. However, on 7/2, the checks I printed were dated 6/30, the invoice selection and the cash requirements and the following…

  • Multiple Sales Orders Linked to One Purchase Order

    Is it possible to link multiple sales order to one purchase order? We don't typically have just a one to one relationship. Often times we have multiples sales orders for different customers make up one purchase order to a vendor in order to meet the minimum…