• Businessworks 2013 Installation

    Hello everyone, we have been having problem lately with our businessworks 2013. It is not opening up and giving us bunch of different error messages. I uninstalled it hoping to get the installer from sage to reinstall but sage is not helping me here…
  • GL Codes in Vendor Inquiry don't show when I click on detail

    I upgraded to V2021 SP4 and since then I only get a one digit code when I click on detail to see the gl codes posted to on an accounts payable invoice entry. I used to get the gl codes. Keep in mind I went from 2019 to 2021. I can see the correct detail…
  • Constant "cannot execute due to a network license limit" Errors.

    So, our BW install has been running without issue for years. Yesterday morning my users (5) started reporting "cannot execute due to a network license limit" errors. This is not a hung task or hung user issue as, once everyone has exited the client, no…
  • BW client fails to launch

    I have one workstation that won't launch BusinessWorks 2019. Here's what I see when I try to launch it: - No BW splash screen or other GUI -The System Manager launches and I see the icon in the system tray. - Task Manager shows BW Launcher and…
  • Business Transactions>Cash Receipts

    We're usually able to view all cash receipts when selecting Business Transactions>Cash Receipts for any specific date or customer number however, we posted a cash receipt for a customer and cannot see however, are ablet o see if in A/R detail report and…
  • Unable to Process Part Error Message

    Trying to issue a part to a job and keep getting this error with this particular part. I'm able to post other items to the same job though, so it has to be something with this particular #
  • Printer driver requires more space

    Recently I installed a new workstation for a client that uses Sage BusinessWorks 2019. Everything prints out fine from the computer with the exception of these two things in Sage Businessworks 2019: Invoices and Sales Orders. The error says - "The printer…
  • BusinessWorks will not open after installing Windows 10.

    I get this error message after installing Windows 10. "Unable to start the application OLE Server. (The BWUSER.INI file is missing from the users "Application Data" directory.)" Please help.
  • Variance between adjusted bank balance and general ledger

    We are have extreme issues reconciling and finding the variances between the adjusted bank balance and the general ledger. Our system shows a variance, but it can't be tied back with the recommended reporting. We also show bank deposits that have been…
  • BusinessWorks 2013 Profile Setup Error

    I keep getting This error when trying to launch BWProfile.exe to setup the BW Profile. I have no other apps open while launching but I still get the same error every time. please advise.
  • Unable to connect with the System Manager Database. Pervasive ODBC Client Interface Client LNA... no available transport protocol for the Pervasive Network Service Layer

    We are running Windows 10 with a Server 2012 Datacenter server. Everything has been running along just fine and now the clients are getting the above error. I have read something about a Microsoft update and have tried uninstalling and reinstalling at…
  • W-2 Error for SIMPLE IRA and AFLAC for Virginia and West Virginia State Wages

    I am using BusinessWorks 2017 SP2. I tried to print my 2017 W-2s and when I got to confirming the state wages the program gave me the following error. The error appears to be the reduction in taxable state wages caused by a SIMPLE IRA deduction or a…
  • Error telling me the Profile install is 2015, but original install on this computer is 2013-HELP

    I can quickly find the solution to the issue of trying to install a new user profile and the error says the profile install is 2013 but the install on the pc is 2015. Just update the bwprofile.exe via the service pack. I wish that were my problem, that…
  • Pay period discrepancy on one client file

    Pay period discrepancy on one client file. The checks AND payroll registers either show the pay period as the pay period ending date (1/31/15-1/31/15 for example) or neglect to show the pay period information at all. I have tried to find a way to correct…
  • Account Detail Report shows 1 future transaction that is actually current.

    For some reason on one of our G/L account numbers we have a transaction that is marked with an asterisk on the account detail report that shows up as future transaction. That particular transaction was entered for the month of December on 12/01/14. It…
  • reconciliation

    My general ledger balance does not agree with the adjusted bank balance on the outstanding side, but there is no outstanding deposits. how can I adjust the general ledger to get rid of the difference?
  • Problem Emailing PDF Order Confirmations, Quotes, etc.

    Newbie BW 2012 here still using XP & ThunderBird. BW freezes up when emailing PDF documents in O/E. Any pointers or thoughts appreciated. Email from FILE - Send Mail works just file with or without PDF attachments.
  • Error when trying to post receipts.

    Hi, One of our users started getting error messages when trying to post receipts. The errors she has gotten are: Access violation at address 41004A3E in module "BORLNDMM.DLL", Write of address 00003034 Access violation at address 200E7C6B in module…