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When I try to reprint customer invoices that were created using OE - Direct Invoice, the amount of the payment received sometimes changes. This has happened even when I reprint an invoice on the same day the invoice was created. We use a separate company…
Hi, We received a payment that was directly deposited into our checking account. The deposit appeared in our account on 12/31/19. When I went to post the payment, I posted it as a cash payment against their invoice. The problem is, I got distracted and…
Posted a customer payment as an open credit in May, applied a portion to one of their invoices - closed May in A/R to generate the June recurring invoices. When doing my May bank reconciliation in BusinessWorks, the payment is not showing up. Nor is it…
I used Finance Charges for the first time. In order to get a couple months in arrears added, I posted an invoice to the FC Sales Account Type. This invoice is showing in AR as a receivable instead of below as part of FC. FC's are also calculating of this…
We received an overpayment for an invoice. When attempting to enter it in Direct Invoicing, it will not allow me to, stating that it is an "invalid net amount". I need to enter it so that I can refund it. Please advise? Many Thanks!!
