• Vendor Remit to Address

    Which sidew of the vendor maintenance screen (Left-Side or Right-Side) do you place the vendors remit to address?
  • Force User Log out

    Is there a way to force a user out of BusinessWorks?
  • How can I reprint an OLD AP check?

    I need to print an Old AP check, as proof for a stolen and altered check. How can I do this?
  • We need to make a change to the income limit for social security on our system. What are the steps to make that change?

    We need to make a change to the income limit for social security on our system. What are the steps to make that change?
  • Sage Businessworks Paya Failure

    Just got off the phone with Paya and they are no longer supporting the ability to view stored credit cards and allowing Sage Business Works to process a transaction using the method of retrieving card numbers from the vault and manually processing a transaction…
  • Disaster Recovery - BusinessWorks 2018

    Hi, In reference to the emergency preparedness steps outlined by Kim Crabtree's recent article, we are currently using Build 15 of BW 2018 and running Microsoft Server 2016 within a VMware environment. Should a disaster recovery situation arise, is…
  • Comma Separators in Reports

    Have been running BW for many years and am now on BW2021-SP11. We have always been annoyed at the lack of comma separators on reports (Say Accounts Receivable) for dollar amounts in excess of 999.99 ... don't need dollar signs, just the commas. When they…
  • Check printing

    Hi, can an electronic signature be stored in sage. So when a check is printed it is already signed.
  • FUTA taxes manually entered incorrectly

    I accidentally hard keyed FUTA taxes to be 4300 instead of FWT on a bonus check. Is there a way to manually adjust that number back down to where it was before the manual adjustment? Thanks!
  • We have a customer that requires separate invoices for 75% downpayment, and the remaining 25%. We use OE. Any ideas?

    Any way to do this without retyping each line and calculating?
  • Businessworks 2013 Installation

    Hello everyone, we have been having problem lately with our businessworks 2013. It is not opening up and giving us bunch of different error messages. I uninstalled it hoping to get the installer from sage to reinstall but sage is not helping me here…
  • Report writer or other data tools within BusinessWorks

    Hi All, We recently acquired a company running sage BusinessWorks and haven't had a lot of success in terms of extracting data out of their environment. We will be migrating to our ERP system and will need all key master data as well as transactional…
  • Getting the below error in BW Sage 2015

    I did some searching on your site and see that KB 39468 may assist in resolving this issue but cannot locate where your KB's are stored. And, if someone has insight into this error, please advise. Is this a firewall error or possible port issue?
  • Check Register Report - Voided Skipped Checks

    I ran a check register report today dated for 01/01/2021-03/25/2021 and it showed a lot of voided skipped check numbers, but also showed that same check number with a vendor and a dollar amount (which is correct). Back on our 2/19/2021 check run we had…
  • New computer - forms not printing right

    Hello! I got a new computer and loaded Sage Business Works. I imported my database so I had all current company information. However, when I printed an invoice it didn't print correctly. How do I upload the forms format from my old computer to my new…
  • budget

    New user here, Prior users of system for Agency have utilized the Maintain Account Budgets functionality to maintain budget in their system. My fiscal year is closed but now the prior years budget is on the screens when I go to input the new FY budget…
  • Reprinting invoices

    When I try to reprint customer invoices that were created using OE - Direct Invoice, the amount of the payment received sometimes changes. This has happened even when I reprint an invoice on the same day the invoice was created. We use a separate company…
  • Previous Year's Employee Hours Missing

    Hello, I've been working on a custom export where I need a list of employees that have worked over 500 hours for 2019. While testing, I run the report in my current year company and everything is great. I go back to my 2019 company file to run the custom…
  • Removing the check number and company name when printing checks

    When I updated to BW 2019 it started printing our company name and check number, even though they are pre-printed on our checks. I also need to move the ‘To” information (name and address) down about 4 spaces because you can’t read the Name when I put…
  • Adding Fields to Statements

    I would like to add a couple of fields to my statements. Terms, being one, and if LOC then the line limit. I can make the box but how do I insert the field? I don't see any drop down menu to choose from. Do I just type in the field name? Please help!
  • Create custom text field on PO

    I don't see a "comments" field for me to add to my Purchase order from the data fields that are provided in the Maintain Forms screen. Ideally, I'd like to be able to add a custom comment next to items as I create the purchase order or edit a purchase…
  • Recording a Cash Advance

    What is the tidiest way in BusinessWorks to record a cash advance deposited in checking (cash account) from existing credit card account?
  • AR Sales Tax Report duplicating invoices and credit memos

    Good Afternoon, Has anyone reported issues with the AR Sales Tax report duplicating invoices and credit memos? I know that they are duplicates because the invoice and credit memos are the same numbers.We are running V2019 SP2. Any help is appreciated…
  • How can I get Other Pay taxes to hit the GL correctly?

    We have had to add new Other Pay additions for the 2020 year and we are having an issue with the fact that the taxes on these Other Pays are not breaking out departmentally, even though the Other Pay is set up to break out departmentally. Is there another…
  • When to close Year End

    I am using Sage 2019 BusinessWorks programs. In the past, we were able to keep December and January (modules) open. When keying in February information, a warning would come up that we were unable to proceed. The warning stated that "too many months were…