• paystubs

    I processed my 1st payroll of 2024 and hours paid for Holiday Pay are being deducted from accrued sick pay. I have checked the form setup and it looks correct. When I look at thr maintain employees file, there are no hours used for sick pay. Can the paystubs…
  • Vacation PTO not calculating

    I processed my first payroll of 2024. I went through my PTO/vacation payout after the payroll was processed to verify and the vacation that was paid out did not change the amount of PTO taken for the pay period. The amount on the check printed was incorrect…
  • Close Current Month Takes Forever Due To Old Records/Files

    Hello, I am not very familiar with Sage BusinessWorks 2020 as I am simply the IT person. My accounting team came to me about an issue when running the AR > Close >Close Current Month process. They said it takes forever to run because they have 89 pages…
  • payroll

    How can I see the net payroll before I process it?
  • SETTING UP A 401K

    I am setting up a 401k for employees. I need to set up an account for this and want to make sure I'm doing it correctly. I somewhat understand adding the deduction under maintain employee, but I don't know about the account itself. Thank you.
  • Adding multiple open credit amounts to a refund check for a customer

    I am doing refunds via check of open credits in A/R. I have been using one check per open credit per customer but in certain circumstances, there is more than one open credit that I have to do for one customer. How can I add more than one open credit…
  • Updates for filing payroll form 941 caused set up failure on my computer

    Has this happened to anyone else? I was working on my 941 payroll tax forms, allowed updates to be made which did not work, and then resulted in startup failure.
  • Order Entry > Invoices >Select Orders to Invoice > Automatic

    Order Entry > Invoices >Select Orders to Invoice > Automatic Will this option select orders by OLDEST FIRST or Alphabetical? I prefer it to select oldest order first if there is a way to set this as a default.
  • I need to set up a Payroll Expense Account for EPSLA. How do I set this up for hourly pay?

    I need to keep the EPSLA payroll separate from regular payroll. Any suggestions.
  • budget

    New user here, Prior users of system for Agency have utilized the Maintain Account Budgets functionality to maintain budget in their system. My fiscal year is closed but now the prior years budget is on the screens when I go to input the new FY budget…
  • 2020 2nd Quarter Form 941

    When I prepared form 941 second quarter, in draft form there was on overpayment showing due to the COVID family leave wages paid. But when I printed the final it changed. It moved the overpayment to line 7. Why did it do this?
  • When to close Year End

    I am using Sage 2019 BusinessWorks programs. In the past, we were able to keep December and January (modules) open. When keying in February information, a warning would come up that we were unable to proceed. The warning stated that "too many months were…
  • Terminated employee with no payroll history in 2019 did not automatically delete

    I just finished processing W-2's and closing payroll for 2019. I checked the box for all terminated employees with no history to be deleted. All were deleted except one. The last transaction I posted for him was in June 2018. His record was marked terminated…
  • Payroll report not displaying last 3 weeks.

    We are running BSW 2019 SP5 (updated from SP1 today after problem was noticed) and when we go to Payroll, Reports, Employee Reports, History. View all employees Year-to-date the last 3 weeks of payroll entries are not showing up. If I use the last 4 weeks…
  • Process Wellness Incentive for Employees

    Our new insurance program offers employees incentives where they can redeem points earned for gift cards. We are trying to work out a way for us to report their redemptions on W-2 forms. Our CPA says it needs to be entered in box 1 as a fringe benefit…
  • Payroll closed for year but direct deposit wasn't posted

    I have run my payroll year end reports and closed payroll for the year and just realized that a December payroll direct deposit wasn't posted. Do I have to restore and re run all reports and re close for the year? Need answer ASAP because I have to process…
  • Global Change Question

    We are getting ready to process our EOY bonuses for our staff and wanted to know if there was an easier, more efficient way of processing this in Business Works. First let me tell you that we usually run our payroll on a bi-weekly basis. We have been…
  • Payroll

    I was processing emails to send Payroll Direct Deposit Stubs. Outlook has locked up and is not functioning. If I have to restart my computer, will I still be able to process the remainder of the emails in SBW Electronic Forms Manager? I am concerned I…
  • How to I print the instruction to set up Direct Deposit in Business Works?

    Where can I go to print the instructions for setting up and using Direct Deposit? I tried to print the instructions via Business Works in Payroll but the pop up appears on top of the list so this is useless. The list is great but I need the detail printed…
  • How do I record EFT fund receipt in accounts receivable?

    How do I record EFT receipt of funds when there isn't a place to do it? I have cash, credit card (we don't use) and check. Right now I am using 1, 2, etc in the check number. I can pay my invoices by EFT and cannot receive EFT. Why hasn't this been updated…
  • Can someone provide me with module closing instructions/documentation on Sage Business Works?

    FormerMember
    FormerMember
    I am trying to learn why our current accountant is spending all day closing out the modules on Business Works at month-end. Another much larger company that I manage the books for on a Sage 100 product takes much less time. I need documentation of steps…
  • New York State Family Leave Act

    When are the updates coming to payroll? The deductions could have begun 7/1/17but there has been NO communication from Sage as to status; instructions; etc. etc... My boss is wondering when we can begin deductions but cannot until instructions and/or…
  • HELP-Can we run our first 2017 payroll prior to closing 2016 (December and the year)?

    We have had a delay in closing December and 2016 because of my accountants unexpected absence from work. We have payroll tomorrow. Can we run January payroll without closing the month AND or year (2016). thanks for fast answers here.
  • Third Party Disability Pay

    We have a third party disability insurance company that is acting as the employer with respect to short term disability payments to our employees. They are acting as the employer with regard to these payments in the following: They withhold and remit…
  • Month End Close

    Hello, I recently took over the month end close at my company and have done it for 3 months with no problems. To my understasnding every module in the month needs to be closed before you can proceed to the next month. For the month of December our CPA…