There is no default printer currently selected

SOLVED

Default printer is set on computer/user.  Works when printing a report from general ledger.  However, when trying to print in AP or AR it gives an error:  "There is no default printer currently selected".  I have recreated the profile, deleted BWPrinter.dat, copy and pasted the Sage BusinessWorks file from another user into problem user roaming profile.  It only happens with same one user.  Everyone else has no issues.  Any ideas on how I can fix this?

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  • +1 in reply to melstucker
    verified answer

    The BWPrinter.dat file stores default details for printing forms, such as the form selected, printer selected, etc.  This file does not store any default information for printing reports.  The GL reports are using the newer report engine and that may be why you have no issues printing GL reports.  The AR and AP reports use the old report engine and this may be part of your issue.  However, to further assist you, we need for you to open a ticket using  Live Chat or open a portal ticket using the  Sage Customer Portal and we will be able to further troubleshoot your issue. 

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