If your computer is the server for BW then run the BW app called DBRegister and disconnect all users

If you connect to a server, at the server run DBRegister and disconnect all users

WARNING: disconnecting all users can cause data loss if you are not the only one connceted to BW at the time.

PRETEND IT IS BACKUP TIME and have all USERS log out correctly.

Jim Bissett-

We do have an article on our Knowledgebase regarding this specific issue. I have included the link below.  Please take a moment to review this information – there is also a video you can watch if you are not familiar with these steps.  Article:  “How to release or disconnect stranded users or tasks”

https://support.na.sage.com/selfservice/viewdocument.do?externalID=17294 

Sincerely,

Coleen  

Thank you, that took care of it!!

much appreciated…..

Thank you, I have it fixed now!!