I just finished processing W-2's and closing payroll for 2019.  I checked the box for all terminated employees with no history to be deleted.  All were deleted except one.  The last transaction I posted for him was in June 2018.  His record was marked terminated and a termination date was entered.  When I go into Maintain Employees and pull up the employee record, the trash can is greyed out.  What am I missing here?  I've been a Business Works user since before SAGE acquired it in the early 2000's so I know my way around the program and I've never had this happen before.  Is there a work-around method to delete him from my employee records?