Payroll Deduction not showing up on reports

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So we had a fringe benefit that we needed to calculate on the last payroll of the year, which happens to be today's payroll day, and the entered the deduction according to the Sage Support pdf document titled How To Set Up and Process Fringe Benefits. When we auto calculate the payroll the deduction does not show up on the report. So I tried to remove some other 0.00 deductions thinking that there just wasn't enough room on the payroll report to print out all the deductions. So I inactivated the bonus other pays for all employees. Just to be on the safe side I also inactivated the other pays in the employee set up. But alas they are still printing on the Current Calculation Payroll Register. 

Has anyone else had this problem? If so, what did you do to fix it? I have a call into Sage Help, but I am EST and they are PST...which means I will not get my payroll submitted in time if this is not fixed by 1:30 EST today.

Any help is greatly appreciated.

Thanks.

Brigette Walters