For the most current information regarding setting up Direct Deposit in Sage BusinessWorks, I would use the articles from our Knowledge Base at support.na.sage.com.    Article #18545  "How to set up direct deposit" - in this article there is an attachment that gives you step by step instructions.  And there is also a video you can watch #51775 "Video: Payroll - Direct Deposit Setup".

Thanks,

Coleen

Now how do I EASILY find the video?  I've clicked on Video and I get playlist ... The frustrating thing is I had it about an hour ago but had to get out to do something else.  I found it only by chance then after having 3 or 4 tabs open.  Thank you 

I'm sorry if my instructions above were not clear for accessing the video.  The video is listed as another article in our Knowledge Base.  If you go to our Knowledge Base and for the area for Search the knowledge baser, type either the #51775 or the words "Video: Payroll - Direct Deposit Setup" the Knowledge Base article for the video should display.   I just tested and the article came right up.  I also tested the video, and that was properly working for me.  Maybe try again, since you mentioned it was working for you earlier.

Your instructions are worthless.  I have put much effort and hours into both the video and the instructions and DO NOT have a file I can upload to my banking institution.  PR, Transfer, Transmit Direct Deposit (doesn't exist), I have Create direct deposit.  This creates a .xxx with the xxx being assigned by your system.  This WILL NOT upload.  I was on chat and she told me this is an archive file and was created because of the number 1.  I did it again with .002 which will not upload as well.  This is why I have avoided like the plague trying to set up direct deposit via Sage.  I will be out until Tuesday and have a call scheduled for 10:30 am on Tuesday.   Someone needs to stay with me until this is resolved NOT just half an hour and feel rushed.  Thank you