• Sage BW 2023 - System Requirements

    Is Windows 11 go to go for the client PC ?

    Is MS Server 2022  good for the Server in a CS version ?

    I did look at all the docs online, and could not locate this information.


  • Export Component List

    I am trying to export the component list for parts within Business Works.  There is no way to do this through the program, but was told you can do this through a query in excel.  Does anyone have experience with this?  Can someone provide steps to query…

  • Task Windown in Version 2021 SP13

    I have recently upgraded to version 2021 SP13.  Since then my task windows are so very tiny,  especially in GL.  The task window does NOT give me the option to resize the window.  Can anyone tell me how to resize the task window in this version.

    Liz Duho…

  • Voided a check twice.

    A check issued in May was voided in August AND voided in May. So the check has been voided twice thru A/P. 

    How do I fix this problem?

    Thank you!

  • Businessworks 2013 Installation

    Hello everyone,

    we have been having problem lately with our businessworks 2013. It is not opening up and giving us bunch of different error messages. I uninstalled it hoping to get the installer from sage to reinstall but sage is not helping me here.…

  • How to fix? I voided A/P EFT payment and invoice so now I show two debits in checking account

    I needed to void an A/P entry I had made as a prepaid Invoice paid by EFT.  I Voided the payment, however, I then saw the open invoice and when I voided that, I ended up with two debits in my checking account under A/P.  So it looks like the amount was…

  • Unable to download BW 2021


    When attempting to download BW version 2021, this message pops up:

    Sorry, there has been an error
    We are sorry for the inconvenience. It seems you are not authorized to view this document.

    My support plan is current.  What's weird is that I am able…

  • How do I post a vendor credit for purchase paid by credit card

    Received a credit memo from a vendor that is paid by credit card.  How do I post this to show in Vendor's account and to reduce amount owed to credit card company?

  • How are hours over 40 per week distributed

    When employee has over 40 hours per week, some of the hours are showing as OT1, some OT2 - how is this determined

  • Temporary price increase BusinessWorks 2018

    We the current situation our vendors are sending use notices of temporary price increases.  Is there a way that I can add a flat % to a quote, similar to the freight charge?  Also, is there a way to add an option for an additional line for adding a % for…

  • SYSTEM Backup files - SMUSERTASKS - filie is approaching 10 MB on server

    SMUSERTASKS - if this is too technical of a question we can ignore it(delete).

       As a BW user for 28 years our file SMUSERTASKS has grown to nearly 10MB and takes 4 to 5 minutes to backup or restore (SYSTEM backup) . Should this file be this large and…

  • Password Reset; Security Risk

    A user can either not be able to change any passwords including their own or be able to change all passwords including the MANAGER account. This acts as a high security risk and that there are no options to require a strong password. Is there any enhancement…

  • Best Sage BusinessWorks successor

    We've been using Sage BusinessWorks for awhile now, but we're starting to have employees that need to access it more from outside the office.  We are using a VPN and a terminal server for them to be able to do that, and it's working fairly well…

  • Installed SP6 but ...

    Installed SP6 but received an "Access is Denied" error msg about DBRegister which does not work now.

  • Upgrading from Sage 2015 to SageBW 2020 new server

    I've installed SageBW 2020 on a new Windows 2019 datacenter server. I am at the step where i need to restore the systems db and running into the following...

    should i proceed with update of Sage BW DB's? 

  • Import Invoice With Multiple Line Items

    I see how to create a CSV file to import invoices, but it seems to only import a total value.  Is it possible to import an invoice with multiple line items?

  • customer deposit on account

    how do I clean up customer deposits that either will not have an invoice to offset it or will not be refunded back to the customer. 

  • reports for general ledger

    I am looking for information on how I might be able to run a report in general ledger that gives me the breakdown by vendor and GL code. Like how many costs are coded to a specific vendor. 

  • 2021 Inventory Cost for on hand quantity

    I have a client that has concerns regarding the COST on Maintain Parts now available to change on inventory parts that have quantity on hand in the new 2021 version. This is new and NOT a good upgrade. Can you let me know if this is going to be corrected…

  • 1099NEC/1099MISC

    Will 1099NEC/1099MISC processing being available in v2020 or only in v2021?


    Barbara McNary

  • Upgrade issues... anyone else experiencing?

    We did the upgrade from 2020 to 2021 yesterday and I've received the following from employees on items not functioning as before and/or general irritants:

    • ALL areas where notes are - Notes no longer wrap around, they do a long single line, requiring…
  • New Form 1099-NEC

    What, if anything, do I need to do for the reporting of Independent Contractor(IC) pay on  the new form 1099-NEC that will be required to be filed in 2021? Currently the IC's are set up in the Other tab for Box 7 of form 1099. Will Aatrix be able to use…

  • No currency format in Maintain O/E forms

    Under the Order Entry Module I was redesigning a sales order to use for a commercial invoice.

    After creating a db calculation it would only display the number with no decimal places unless there happened to be cents in the calculated answer.  I wanted…

  • Error printing checks via remote desktop. Error "EAccessViolation"

    We just recently upgrade our servers and are running BW2011. When I try to print checks to my home printer via remote desktop, I receive the error code "EAccessViolation". When I switch by to my windows 7 computer and do the exact same steps, it prints…

  • How to edit the G/L that is not posted

    Hi all

    I am new to learn this program

    i accidentally closed the G/L window that i was working. Can you pls advise how can i go back to edit this un-posted G/L?

    Thank you