• Sales Order Import

    I can import new Sales Orders however is it possible to leverage the import function to update existing sales orders? If so, where can I find information on how to accomplish? Any insight would be greatly appreciated!

  • What method do others use for automatic full back-up of BW?

    We recently discovered the remote back-up system we use has only been doing incremental back-ups of Businessworks. We have been told that full back-ups are necessary if we need to restore BW at some point. How are other users handling doing full back…

  • RE: Welcome to the new-look Sage City!

    I am I missing something, but the links to RESOURCES and the KNOWLEDGEBASE are missing now

  • We have a customer that requires separate invoices for 75% downpayment, and the remaining 25%. We use OE. Any ideas?

    Any way to do this without retyping each line and calculating?

  • Open Credit on Credit Card vendor


    My boss recently overpaid on the balance of the business credit card and I ended up putting the remainder into open credits so that our bank statement would balance. When I applied some of the open credit to an invoice, the next time Payroll printed…

  • Aloha from Hawaii! Help!

    New to Businessworks.

    Our fiscal close is on Oct. 31. Trial balance data is limited and is only showing me Oct. 2019 to current and nothing prior. 

    How can I access this information? 

  • Stumped by "running" BW while trying to apply BW2021 Sp10 to client PC, in a network

    Server 2016 network enviroment

    Server is running BW 2021 SP10

    Client PC - Win 10 all updates

    Fresh restart / OFF for 10 hours (not sleep mode) - BW 2021 client installed from server

    Upon running the BW2021 SP10 updator on the client computer this is the…

  • Does anyone know how/when employee withholding for the new Oregon Paid Leave will be addressed?

    Will it be similar to the Oregon STT withholding?  I missed the Oregon STT announcement. I'm just hoping to be prepared for this one.

  • Maintain Payroll Form | Custom Data Field

    I'm having issues with editing the paycheck form under Utilities- Maintain Payroll Forms. I need to create a new DBMemo/DBPipeline field to show the total hours worked by the employees. At present, the data field dropdown only has total regular hours and…

  • Best Sage BusinessWorks successor

    We've been using Sage BusinessWorks for awhile now, but we're starting to have employees that need to access it more from outside the office.  We are using a VPN and a terminal server for them to be able to do that, and it's working fairly well…

  • GL Codes in Vendor Inquiry don't show when I click on detail

    I upgraded to V2021 SP4 and since then I only get a one digit code when I click on detail to see the gl codes posted to on an accounts payable invoice entry.  I used to get the gl codes.  Keep in mind I went from 2019 to 2021.  I can see the correct detail…

  • Updates

    Hi! I'm new to Sage City. It looks like there is a lot of great info here.

    I joined after a suggestion from sage support. I received the year end check list and SP1 emails through my regular sage account but did not receive an email regarding SP2…

  • Automated Order Import E-commerce Integration

    My client would like to import orders from their e-commerce site, as well as update the site when orders change in BW (i.e. update order status on site when order converted to invoice, update shipping tracking info, etc). It sounds like importing order…

  • Business Transactions>Cash Receipts

    We're usually able to view all cash receipts when selecting Business Transactions>Cash Receipts for any specific date or customer number however, we posted a cash receipt for a customer and cannot see however, are ablet o see if in A/R detail report and…

  • Job Cost Labor Analysis Report


    When I try to create a Labor Analysis Report (in job cost module) the report always shows zero for all labor hours.  If I go to the "demo" company the report works fine--but in our normal company it doesn't.  What am I missing here…

  • No currency format in Maintain O/E forms

    Under the Order Entry Module I was redesigning a sales order to use for a commercial invoice.

    After creating a db calculation it would only display the number with no decimal places unless there happened to be cents in the calculated answer.  I wanted…

  • Previous Year's Employee Hours Missing

    Hello, I've been working on a custom export where I need a list of employees that have worked over 500 hours for 2019. While testing, I run the report in my current year company and everything is great. I go back to my 2019 company file to run the custom…

  • Where to download Pervasive 10 SP3 Linux ODBC drivers?

    Does anyone have or know where to find Linux ODBC drivers for the Pervasive 10 SP3 database used by BusinessWorks?

  • Multiple Sales Orders Linked to One Purchase Order

    Is it possible to link multiple sales order to one purchase order? We don't typically have just a one to one relationship. Often times we have multiples sales orders for different customers make up one purchase order to a vendor in order to meet the minimum…

  • BusinessWorks Plug In for E-commerce integration

    Is there a plugin on the Sage BusinessWorks side that we can use to create an integration with an e-commerce website that we are trying to build? Have others integrated with BusinessWorks? If so, what site do you use for e-commerece?

  • Create custom text field on PO

    I don't see a "comments" field for me to add to my Purchase order from the data fields that are provided in the Maintain Forms screen. Ideally, I'd like to be able to add a custom comment next to items as I create the purchase order or edit a purchase…

  • Does F9 for BusinessWorks work over a VPN connection?

    Can I assume that since BusinessWorks is not supported over a VPN connection that the F9 reporting is also not supported over a VPN connection? 

    Working remotely due to the COVID-19 has drawbacks, but this could be a real killer. 

    Thanks in advance for…

  • a direct deposit question

    hello! I've been working with Sage BW for a little over a year, specifically for payroll and payables/receivables at my job. We currently deliver direct deposits separately through our bank, but I'm curious if there is a way to print "Direct Deposit"…

  • BW32-Task4005 is not responding


    We are trying to post an Inventory Receipt Adjustment and the program freezes after about a minute.

    Location: Inventory Control > Purchasing > Purchase Order Receipts

    The odd thing is, there were multiple parts on the purchase order. Only…

  • Negative quantities posting to I/C

    We are currently building a pump, the way we process the job is to charge everything and then at the end we post a negative quantity of the completed pump to balance the numbers.
    Unfortunately, now that I need to close jobs for the end of January next…