Sage BusinessWorks

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Good morning! We're looking for temporary help from a Bookkeeper with SAGE Business Works experience. We are located in Auburn, CA (northern CA) and are looking to get full-time temporary help after the New Year. Does anyone have any recommendations or…

I am I missing something, but the links to RESOURCES and the KNOWLEDGEBASE are missing now

On 9/15 I had an issue with payroll posting twice. It did this on its own. Our apps run through a cloud network service company. Because of some other issues we were having I ask them about what happen on 9/15. They did say that if for some reason I had…

As we enter the 4th quarter I want to ask about a change in payroll taxes for the state of Colorado that will be effective Jan 1,2023. Colorado is adding a new payroll tax for the FAMLI Leave Act. The tax will apply to both employees and the employer…

I am doing refunds via check of open credits in A/R. I have been using one check per open credit per customer but in certain circumstances, there is more than one open credit that I have to do for one customer. How can I add more than one open credit…

Will it be similar to the Oregon STT withholding? I missed the Oregon STT announcement. I'm just hoping to be prepared for this one.

A check issued in May was voided in August AND voided in May. So the check has been voided twice thru A/P. How do I fix this problem? Thank you!

I needed to void an A/P entry I had made as a prepaid Invoice paid by EFT. I Voided the payment, however, I then saw the open invoice and when I voided that, I ended up with two debits in my checking account under A/P. So it looks like the amount was…

I went in to apply a customer's credit to a refund check. I was going through the process and realized that I wasn't sure the correct check form set up was listed, so I x out of the screen. However, it came up that the check was printed and the credit…

Received a credit memo from a vendor that is paid by credit card. How do I post this to show in Vendor's account and to reduce amount owed to credit card company?

When employee has over 40 hours per week, some of the hours are showing as OT1, some OT2 - how is this determined

We the current situation our vendors are sending use notices of temporary price increases. Is there a way that I can add a flat % to a quote, similar to the freight charge? Also, is there a way to add an option for an additional line for adding a % for…

I have a customer that we billed sales tax to the labor portion of their job. They are now sending me a tax exempt certificate for that. My question is how do I credit the sales tax off of the invoice? I tried entering a credit memo to the customers…

Sage Businessworks 2021.I posted an Invoice without accepting a cc payment before posting. i know I can go to Post Receipts and select Invoice and in this case apply the payment to the Invoice which makes the Invoice paid in full. How can I now print…

How do I add additional payments to a Sales Order after initial payment was entered?

Is there a way to globally set all inventory parts to an on-hand quantity of zero? thanks!

I am hoping someone can assist with this: In a previous month, my office processed a credit card payment credit for a customer the month after the payment was received. They did not void the payment in Business Works and that month was already reconciled…

Has this happened to anyone else? I was working on my 941 payroll tax forms, allowed updates to be made which did not work, and then resulted in startup failure.

Order Entry > Invoices >Select Orders to Invoice > Automatic Will this option select orders by OLDEST FIRST or Alphabetical? I prefer it to select oldest order first if there is a way to set this as a default.

Hello. I have no accounting training but have recently taken over AR/AP for our company. I am not sure how the accountant has been closing off each month as balanced given the number of errors I have been finding. In any case, I need help knowing how…

Long story short...I was trained by someone who wasn't very familiar with BW. I just learned I was handling Receipt Adjustments incorrectly. We are FIFO if that matters. To adjust a cost on a closed PO I was instructed to perform an Adjustment (NOT RECIEPT…

We have found that t here are several parts that have costs that do not reflect the current cost of those parts. We would like to be able to modify the costs manually.

This just started to happen, when I try to reprint an invoice created in Order Entry, direct invoicing in Businessworks 2021 SP4 I get an error saying that an internal module cannot be found on the file system and it points to \SAGE\BWPROG\TASKS\TASK6015…

Can a credit card vendor be deleted from the list of payment terms?