When exporting my payroll from one company to another I'm getting an export error. It says invalid account number. This didn't happen until I did month end. How do I correct this problem
When exporting my payroll from one company to another I'm getting an export error. It says invalid account number. This didn't happen until I did month end. How do I correct this problem
Marsha Beier-
I am not aware of an issue that would cause an error for invalid account number when exporting (or importing) that would be affected by closing the month.
I would verify the accounts on the file you are creating to assure a new account was not added in one company that is not existing in the other.
Otherwise, I would confirm the file is meeting the import formats. Use this link to review formats:
Sincerely,
Coleen
Marsha Beier-
I am not aware of an issue that would cause an error for invalid account number when exporting (or importing) that would be affected by closing the month.
I would verify the accounts on the file you are creating to assure a new account was not added in one company that is not existing in the other.
Otherwise, I would confirm the file is meeting the import formats. Use this link to review formats:
Sincerely,
Coleen
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