jenncat4-

Depending on which Sales Analysis report you are using, you may get different results.  For example, the Sales Analysis Report by Customer, gives the total of invoices regardless of any adjustments.  For reconciling your sales to your income statement, I would recommend running the Sales Analysis report by Sales Account.

Please see enclosed articles below regarding reconciling the sales accounts and the different Sales Analysis reports

If you have additional questions on your reports and their balances, I would compare the reports and find the specific line item causing the difference.  Then if you need further assistance, you can work with a support analysis to discuss your concerns with the item and how it displays on your reports.

Sincerely,

Coleen

Knowledge Base articles: 

How to reconcile the Sales account in General Ledger to Accounts Receivable  

How many Sales Analysis Reports are available in Sage BusinessWorks?

Sales Analysis by Customer report does not match the Sales Analysis by Sales Account report

What are the differences between Sales Analysis Report by customer and by sales rep

jenncat4-

Depending on which Sales Analysis report you are using, you may get different results.  For example, the Sales Analysis Report by Customer, gives the total of invoices regardless of any adjustments.  For reconciling your sales to your income statement, I would recommend running the Sales Analysis report by Sales Account.

Please see enclosed articles below regarding reconciling the sales accounts and the different Sales Analysis reports

If you have additional questions on your reports and their balances, I would compare the reports and find the specific line item causing the difference.  Then if you need further assistance, you can work with a support analysis to discuss your concerns with the item and how it displays on your reports.

Sincerely,

Coleen

Knowledge Base articles: 

How to reconcile the Sales account in General Ledger to Accounts Receivable  

How many Sales Analysis Reports are available in Sage BusinessWorks?

Sales Analysis by Customer report does not match the Sales Analysis by Sales Account report

What are the differences between Sales Analysis Report by customer and by sales rep