Is your difference 8 cents on both sides?  Do you have transactions that you post as Journal Entries?  The only way this can happen is if you have Journal entries that don't match the CM that you posted or if there is an issue with something at that bank level

On the left side the cleared balance equals the bank balance, all is ok there.  On the right side however the Adjusted Bank Balance differs by 8 cents from the GL balance.  I have had something like this before and I really got things screwed up trying to fix it.  Basically I need to change the GL balance I think WITHOUT changing the bank balance or affecting it.

Ok - The question still stands - Do you do some sort of GL Journal Entry to post, for example Payroll?  You will need to do a JE to correct the 8 cents but trying to figure out where you should post the offset to.

I don't have the data in front of me but something was entered in 2 places that should have been the same amount, but it differed by .08.  I think I need to do a Journal Entry that does post to GL.  Doing it this way will not produce an entry on the Bank Recon process and therefore will just force the GL balance to equal the bank balance.  I don't care where the 8 cents goes.  Do you concur that a plain JE will do the trick?

Yes - It is important to know where the 8 cents goes though - It could be something on a deposit ticket or a JE that was done to post off site payroll, etc.  you would make the Journal entry to debit the cash GL account and credit whatever account is correct for the error.

Thank you for the help.

Thank you for the help.

Toddreg-

If you are not reconciling to the General Ledger, you will then want to compare the  CM Reconciliation Report and the GL Account Detail Report for your cash account for the same time period.  Verify that all items on the reconciliation have been posted to the GL cash account, and that all items in GL were posted to the bank reconciliation.

For more information regarding reconciling your cash account you can refer to our Knowledge Base article and link :  How to reconcile your cash account .

Once you find the item causing you to be out, if you are unsure how to correct, then I would recommend working with a support analyst for additional troubleshooting.  They can tell you what options you have for the transaction you found. You can open a case using Help, Live Chat from within the program. 

Sincerely,

Coleen