• Sage Budgeting and Planning: It’s official… we’ve retired as of September 30, 2021

    After many years together using Sage Budgeting and Planning, we’d simply like to say THANK YOU. You have been part of our team and we’d like to thank you for trusting us with your business.

    Even though Sage Budgeting and Planning is retired…

  • Longer than expected wait times on June 23rd

    On June 23, all colleagues globally will participate in a celebration honoring Sage’s 40th birthday. There will be two 90 minute sessions offered for our support analysts to participate in.  Although offices and support will be open, you may experience…

  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • Sage Budgeting and Planning: Resolved - Errors when downloading products from Sage Knowledgebase

    The errors when downloading products from Sage Knowledgebase have been resolved. We sincerely apologize for the inconvenience that this issue may have caused you. 

  • Errors when downloading products from Sage Knowledgebase

    We are working to resolve an issue where customers are unable to download their product from Sage Knowledgebase.
    Many report "Error 1016 You’ve requested a page on a website that is on the Cloudflare network. Cloudflare is currently unable to resolve…
  • Sage Budgeting and Planning 2020 Product Update

    What's new

    • Fixed Sections to blank out last account when it is deactivated in the GL
    • The Reassign Security feature now updates the Template Derivative Definitions when a new user is assigned
    • Removed the option to "modify" derivatives (replace is…
  • 2020-2021 Sage Year-end Winter Schedule

    The Winter season—and year-end—are fast approaching and we want to share our office closure schedule with you:

    Sage Canada closures

    Sage US closures

    • December 25: Christmas Day
    • January 1: New Year’s Day


    • November 26 and…
  • Sage Budgeting and Planning (aka Active Planner) product retirement

    Sage is committed to providing the highest quality products and services to our customers. As a technology developer and provider, we understand technology evolution allows our customers to establish and maintain competitive advantages and achieve operational…

  • Sage Budgeting and Planning

    Would like to speak with users of this application regarding implementation, chart of account structure and on-going maintenance.

    Rich Sokolowski

    CFO-Q-Tran, Inc.

    [email protected]


  • Webview error

    Hi forum,

    getting the following message in Webview trying to save a document

    Any suggestions?

    Manuel Roman

    Brainsell Technologies

  • Would like to speak with users of this application regarding implementation, chart of account structure and on-going maintenance.

    We are on Sage 100 Cloud and considering the implementation of Sage Budgeting and Planning. However, having a very difficult time locating users who currently use the product and have gone through the implementation process. Would love to hear from anyone…

  • One user is getting "Registration Invalid!"

    I have a functioning Sage Budgeting and Planning 2018 .... except for one user. When he tries to launch the program he gets "Registration Invalid! (1)" then "invalid registration" and "Registration Invalid!" a third time. Afterwards…

  • Error when refreshing stored procedures

    I migrated an installation from 2014 to 2018. I have previously done this in a test environment successfully. When migrating production almost everything goes the same accept for refreshing the stored procedures in the Admin Tool. 

    When I go through that…

  • Tech Support for Sage Budgeting and Planning

    Has anyone been able to install the Sage Budgeting and Planning software on your system and get it working?  I've tried to find and contact tech support for the software and it doesn't seem to exist.  I was passed between multiple contacts at Sage…

  • Can someone provide me with a contact at Sage for Support with Sage Budgeting and Planning, preferably Canadian?

    I have a client who had Sage Budgeting and Planning set up about a year ago and they are looking for tech support and / or additional training since the software is not up and running after a major financial investment through Sage PSG.  They have Silver…

  • RE: Demonstration Company Installation Error

    It sounds like the bit version of the Access database engine is not the same as the bit version of sql server...

    for example the sql installation is a 64 bit version and the access database engine installed was 32 bit.

    sometimes you can get into this…

  • RE: Active Planner Read only

    What version of Active planner are you on?

    There is an area in the newer versions... I can't remember the exact version it was added but I think it was in 7.52.0050 and later (maybe even 0020).

    Under the system setup/ users area (logged in as an admin…

  • Rearranging Sections!


    I'm using 2014 Sage Budgeting and Planning, running with Sage ERP 100.

    I've gotten some very explicit information from an independent consultant and as I'm building my first budget, I'm feeling more comfortable by the day.  I started…

  • Updated Sage Budgeting and Planning Maintenance Release now available

    The Sage Budgeting and Planning Maintenance Release has been updated for Sage 100 ERP, Sage 300 ERP and Sage ERP X3.  

  • Sage Budgeting and Planning Support Center Early Closure Notice - May 27, 2014 at 4 pm PT (7 pm ET)

    Sage's Irvine Customer Support for Sage Budgeting and Planning will be closed at 4:00 pm PT (7:00 pm ET) through the end of day on Tuesday May 27th for an employee function. If you require support help, please use our Sage Support Knowledgebase. We…

  • Standardization of Hours across Sage NA Customer Support & Service

    To better serve customers with multiple Sage integrated products, we are standardizing Sage Customer Support and Customer Service hours (including phone and chat) for the majority of Sage products across North America. Effective Monday, March 3, 2014…

  • **ALERT** New Viral Threat

    A new viral threat has been identified that may impact vulnerable networks and private PCs. Please click the following link to review our Sage City Town Hall alert for details: http://sge.bz/19Xg61S                

  • Sage Budgeting and Planning Customer Support Closure - October 11, 2013

    Our Support Phone Lines will be closed October 11, 2013 from 9:15 am -10:45am PT (12:15pm-1:45pm ET) for a company meeting. 

  • Sage Budgeting and Planning Customer Support Closure - September 18, 2013

    Our Support Phone Lines will be closed September 18, 2013 from 8:50am to 10:10 am PT (11:50am-1:10pm ET) for a company meeting.