• Sage Budgeting and Planning: It’s official… we’ve retired as of September 30, 2021

    After many years together using Sage Budgeting and Planning, we’d simply like to say THANK YOU. You have been part of our team and we’d like to thank you for trusting us with your business.

    Even though Sage Budgeting and Planning is retired…

  • Changes coming to Sage Knowledgebase for Sage Budgeting and Planning

    UPDATE | 9 August 2021:
    We’ve decided to delay the launch of the new version of Sage Knowledgebase in North America. In short, year-end will be here before we know it and to ensure there is no disruption during what is often the busiest time of year for…

  • Longer than expected wait times on June 23rd

    On June 23, all colleagues globally will participate in a celebration honoring Sage’s 40th birthday. There will be two 90 minute sessions offered for our support analysts to participate in.  Although offices and support will be open, you may experience…

  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • US Offices and Support Lines will be closed on Monday, January 18 in observance of the Martin Luther King, Jr. National Holiday

    Please note, our US offices will be closed Monday, January 18 in observance of Martin Luther King Day. Help options, including Sage Year-end Center, Sage City, and Sage Knowledgebase, are still available if you need assistance. Please visit www.Sage.com…

  • Sage Budgeting and Planning: Resolved - Errors when downloading products from Sage Knowledgebase

    The errors when downloading products from Sage Knowledgebase have been resolved. We sincerely apologize for the inconvenience that this issue may have caused you. 

  • Errors when downloading products from Sage Knowledgebase

    We are working to resolve an issue where customers are unable to download their product from Sage Knowledgebase.
    Many report "Error 1016 You’ve requested a page on a website that is on the Cloudflare network. Cloudflare is currently unable to resolve…
  • Sage Budgeting and Planning 2020 Product Update

    What's new

    • Fixed Sections to blank out last account when it is deactivated in the GL
    • The Reassign Security feature now updates the Template Derivative Definitions when a new user is assigned
    • Removed the option to "modify" derivatives (replace is…
  • New and Improved: Sage Knowledgebase for Sage Budgeting and Planning

    Sage Knowledgebase (Sage KB) just got a major redesign—complete with an updated interface and additional features.

    What's new?

    In addition to a cleaner look and easier navigation, the improved Sage KB now offers:

  • 2020-2021 Sage Year-end Winter Schedule

    The Winter season—and year-end—are fast approaching and we want to share our office closure schedule with you:

    Sage Canada closures

    Sage US closures

    • December 25: Christmas Day
    • January 1: New Year’s Day


    • November 26 and…
  • Sage Budgeting and Planning (aka Active Planner) product retirement

    Sage is committed to providing the highest quality products and services to our customers. As a technology developer and provider, we understand technology evolution allows our customers to establish and maintain competitive advantages and achieve operational…

  • Notice: Phone and Chat Temporarily Closed 10/22/19

    Please note, the Sage support phone and chat resources will be temporarily closed on Tuesday, October 22nd from approximately 10:30 am to 1:00 pm ET for a company-wide meeting.  But help is still available! If you need assistance during that time, please…

  • The California Consumer Privacy Act is coming. Are you ready?

    Are you a Sage Budgeting and Planning customer? Changing regulations may impact you.

    On January 1, 2020, the California Consumer Privacy Act (CCPA) goes into effect. The CCPA aims to protect the personal information of all California consumers and applies…

  • Sage Budgeting and Planning (FKA Active Planner) Demo Resources?

    One of our clients wants to buy Active Planner.  So we need to give them a demo.  Where can I find demo resources, such as VM, demo data and scripts?   I can't find anything on SageSell site.