Welcome to the Sage 50 Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I am running the year-end wizard and once I had hit the "Begin Close" button after saving a back-up, the program has gone non-responsive. Although it is Not Responding, the Task Manager shows it as using some CPU % and after talking to the support team…
Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
Out with the old, in with the new – January is almost here. Now is the time for year-end tax planning. Most of us will look back at 2020 as a year of “new normals” with COVID-19. With that in mind, you need to be even more focused on year-end and the…
Here's why...
We have paid support contract in place with Sage. We recently had a problem when we used the Year-End Closing Wizard. Starting with the online chat, I was told to call to speak to a support representative. When you call, you can choose…
The 2020.0 Release is all about delivering requested Sage 50 feedback from you our customers. For quite some time, fellow business owners like you have shared feedback, ideas and even proposed requests within Sage 50 that you would like to see changed…
Hi Everyone,
We ran End of Year on 12/31 and the process froze and broke something so we restored the backup that we took before we ran the wizard. The strange thing is that some of our 2017 numbers are off and I can't see how it correlates. Last years…
Often errors in Sage 50 can be caused by environmental issues such as firewalls, network connection failures, and security settings. To help you identify environmental factors that may cause such errors, we have developed the Sage Advisor Diagnostic Tool…
