• How do I contact Sage 50 USA by phone?

    Hello Sage, I am looking to get my serial number for Sage 2024.1. I tried calling 8**-***-2526. Can I have the best number to reach sage customer support? I am looking to talk to an actual sage repersentative. Regards Robert Cook
  • concept to sage of multi companies in Sage 50 US

    what the concept is in Sage 50 US for multi companies?
  • Sage 50 v29.2.398.0 upgrade

    Hi, I've just ugraded to the latest version of Sage 50 as requested by the system. Everything seemed to go ok but on checking the activity in the ledgers I can't see any even when there are balances in the ledgers. I've also noticed that any transactions…
  • move Sage 50 2024 to a new computer

    Hello. I bought a new laptop with Windows 11, and I want to move my 2 companies to the new computer. Do i just install Sage 50 - 2024 edition on the new computer, then backup (on the current, working old one), and restore to the new one and all should…
  • Software update popup message

    We are on Sage Quantum 2023. When we close Sage 50, every user gets the popup message "An update for Sage 50 is available, but it must be installed on the server first. Once the server is updated, you’ll be able to update this computer." Interestingly…
  • Sage 50 Quantum Accounting 2014 (SR-1)

    we have Sage 50 Quantum Accounting 2014 (SR-1) with 30 people and now has expired we wanted to upgrade but could not figure out how to do so . And what is the equivalent version of Sage 50 Quantum Accounting 2014 (SR-1).
  • Upgrading Sage 50 Accounting 2018 to Sage 2023

    Hi, I am currently working with the 2018 version of Sage 50 US. And I got an upgrade alert to 2023, and if I am interested in making that change. My doubt is: Does downloading the Sage 2023 installer and installing it recognize or migrate my 2018 license…
  • Running US Version alongside UK version?

    Hi Am hoping someone can confirm whether SAGE50 Cloud US version (ex Peachtree) can be installed and run alongside UK version. Appreciate from having multiple UK versions side by side that US version will need to installed in dedicated programme etc folders…
  • No Wi-Fi!

    Hi there, some of my bookkeepers do not use the Internet because it helps them to be focused. Although I upgraded my firm from 2020 which could work fine with no internet to 2023 Quantum. Now after a few days, my bookkeeper opened Sage with the message…
  • on-boarding issue

    we are trying to upgrade out sage50.. so in the process of on-boarding we keep getting the error "account registration failed"
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Product activation failed - Sage 50 Accounting 2019

    Hello everyone, Thank you for your help. I had to reinstall Sage 50 on a laptop because of some problems, but when it reinstalled it asks me to activate the product, normally I give it Activate online and it stays. But on this computer I get the error…
  • Sage 50 on VDI

    Hello, I am wondering if Sage 50 Accounting 2022 can be installed and ran on a VDI? Specifically a Windows 10 multisession VDI. We have 3 people in our accounting department that use this program and they will be on the same multisession VDI instance…
  • Installing new 2021 client after upgrading server to 2022

    After installing the 2022 update to the server and existing workstations successfully, I was tasked with setting up a new workstation. Now when I try using the sage 2022 installer on the machine, I get the message that the license is not valid. So I figured…
  • Sage 50—U.S. Edition 2018 download

    Hello, I would like to know if anyone has a copy of Sage 50—U.S. Edition 2018? I contacted Sage and was told they do not keep older versions of the software and to ask someone in the community. Any and all help would be appreciated thank you,
  • Proper way to install and upgrade Sage on a new workstation.

    Hey we are moving our current server install of Sage 50 to a new computer and at the same time upgrade from 2020 to 2021. Is there an appropriate way to go about this process. I will also have 5 workstations that will need to be upgrade to 2021 and then…
  • Supports Linux OS details

    Hi Team, Want to know whether Sage50 US 2021 version can be install in Linux OS like Centos 6 or 7. Please give me the installation guide details.
  • Detailed Upgrade Process Complete Accounting - Sage50 2015 to Sage50 2021

    Planning an upgrade on a Windows 10 Workstation for Sage50 Complete Accounting On-Premise from 2015 to 2021. I am seeing several posts on upgrades causing error messages and would like this to be as clean as possible due to the Sage50 database upgrade…
  • Error 0x80040707 When Installing Sage50

    When trying to install Sage50 2021 Update (clean install on WinSrv 2012R2) I get the following message.
  • Sage 50 license

    Hello, I would like to know what is the installation limitation for sage licenses, so how many computers can I install it on with my serial number I thank you in advance Greetings
  • 2021 Installation freezes on step 2 of 3

    I have seen KBs and questions about Sage updates freezing on steps 1 & 3 of installation, but of course I get stuck on step 2 of 3 with no documentation that I can find. I have installed/updated Sage on 5 of 7 users in the company with no issues (have…
  • How to stop updates in Sage 50?

    I have Sage 50 Pro Accounting 2020 installed in December of 2019. Perpetual license version and is currently working well on my computer. Started using Peachtree in about 2006 and the one thing that has been consistent is there are always new bugs introduced…
  • I cant install Sage 50 in Windows 10 Version 10.0 (Build 10240)

    Hi All, New comer here, I have a problem in installing Sage 50 in my Windows 10 Version 10.0 (Build 10240) Please help
  • Server upgrade

    I am looking to move my Sage 50 server from Windows 7 to Windows 2012 r2. We are on Sage 2020. I am looking for the best way to do this. Can I just copy the contents of the "Company" folder to the new server? I would stop the DB on both servers and then…
  • Can we Install Sage 50 2019 US edition to Windows Server 2019?

    Hi, Can we install Sage 50 2019 Edition to Windows Server 2019? Is it supported? Thanks!