• Bank Rec out of balance after Year end purge

    Good morning, Last weekend we ran the purge wizard to archive 20 years of data. It seems that we did not instruct the purge wizard to leave the unreconciled bank transactions. Now the bank recs from the purge date forward are out of balance by those…
  • Can anyone provide a list of every file that should be in a ptb backup file?

    FormerMember
    FormerMember
    I had a catastrophic RAID server failure and am trying to get or piece together a working ptb file to get as much data back as I can before I start manually re-entering things. Does anyone have a comprehensive list of all the files included within a ptb…
  • Cryptoware Backup Issues

    FormerMember
    FormerMember
    We received the Zepto cryptoware from a lovely e-mail and it hit us hard. After wiping and restoring a backup we are still having trouble printing checks and the invoice formats were all erased. Luckily all of our data is in there still. The IT guy is…