• How do I contact Sage 50 USA by phone?

    Hello Sage, I am looking to get my serial number for Sage 2024.1. I tried calling 8**-***-2526. Can I have the best number to reach sage customer support? I am looking to talk to an actual sage repersentative. Regards Robert Cook
  • Inventory module

    We recently purchased Sage software to manage inventory items. I have a few questions, 1) is a way to upload inventory items from an excel spreadsheet? If yes, could you please send me instructions? Or do we have an email for support? 2) If we are only…
  • Sage 50 US. Search for inventory items using "description" keywords, inside the sales order.

    Can anyone please help find out ALL the ways possible to search for inventory items using "description" keywords, inside the sales order. Say, there are hundreds or thousands of ID's, there is no way to know or remember them. But the users know the…
  • users exit Sage 50 and try again

    When I run the report its saying Another Sage 50 user or workstation is accessing this company area or performing a similar company process. Please wait a moment and try again. If you believe you received this message in error, have all users exit Sage…
  • Year-End Wizard Begin Close (Not Responding)

    I am running the year-end wizard and once I had hit the "Begin Close" button after saving a back-up, the program has gone non-responsive. Although it is Not Responding, the Task Manager shows it as using some CPU % and after talking to the support team…
  • Posting Paychecks to Account Register

    New Sage 50 user - Barely trained by prior staff who retired. I'm trying to figure out how to get the direct deposit paychecks I did yesterday to show up in my account register. They show up on the account register report but not in the physical register…
  • Month End

    My income statement revenues total is different from my month end report/ aged receivables by almost $6k. Is there something I am missing?
  • Log in Remotely

    Hi I have a problem logging in Remotely to Sage 50 in the Philippines. My client is located in US she already gave the password and username but still i cannot log in there is always an error.
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Why are customers alerted when the system is down and when it comes back up?

    Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
  • In "Set Up User Security", prevent an Admin from taking away licenses from all Admins

    At the moment, in the Maintain -> Users -> Set Up User Security dialog, it is possible, without warning, to remove licenses from all Admin users. Once this is done, no Admin user can log in, whether to re-issue him- or herself a license, or to upgrade…
  • Sage 50 Accounting could not be started

    Dear All, I have a question on the following, one of our sega client can not start the sage application, and the database is hosted on other computer in the network, have ran the diagonsis tool, i found the following issue, but the sage client can access…
  • How can I search for quantities sold of an inventory item for years past based on invoices?

    I am looking to get the numbers as shown in the History tab of an inventory item - but over a range of time and not just the last 12 months. A sales order report does not work for me because we do not always create a sales order for the items if we…
  • Bank reconciliations

    How do I get Sage 50 to show the current months date under Statement Date instead of always bringing up the next months ending date?
  • Remote jobs with clients using Sage 50

    I am a Sage 50 expert and keep trying to find a remote job with a client using this wonderful software. Does anyone know if there is an online database (Like Indeed) that is for Sage 50 jobs?
  • Upload Inventory List

    Is there a way to upload an Inventory List into Sage 50? I have around 70 items that would be a million times easier to upload once, in lieu of keying them in individually. I have searched the Sage Knowledge Database, but cannot find any articles…
  • Sage 50 (US) trial version

    Hello Team, Could you provide a link to the source where I can download the trial version of Sage 50 (US)? I want to install the trial version so get familiar with the functionality. Thank you!
  • Sage 50 another sage 50 user or workstation is accessing this company area....

    I need some help with this error message. Heres some brief details first, Sage 50 is installed and data files hosted on a Windows 2016 Essentials server. We have about 6 end users accessing it from Windows 10 Pro computers physically connected in the…
  • Installing new 2021 client after upgrading server to 2022

    After installing the 2022 update to the server and existing workstations successfully, I was tasked with setting up a new workstation. Now when I try using the sage 2022 installer on the machine, I get the message that the license is not valid. So I figured…
  • sage 50 us update3

    Do we need another update for sage 50 US and we just do this update in all our WS a month ago I think?
  • Additional Columns In List View

    Hello, I am wondering if there is anyway to add an additional column to the selections for the Sales Order List. I need to add phone numbers onto the sales order list. Thanks in Advance.
  • Problema Activar Remota

    Tengo una licencia de SAGE50 que compre de forma PERPETUA. normalmente por mantenimiento borramos todo en las computadoras de la oficina y reinstalamos windows completamente, también hemos cambiado casi todas las pc a unas nuevas por renovación. Ahora…
  • SAGE 50 API OpenSession() problem

    Hi i am a developer using Sage 50 API and i am having this error trying to OpenSession() 'Void Sage.SBD.ACS.Framework.DataAccess.DbInstances.set_ChangesetRecorder(Sage.Collaboration.Common.IChangesetRecorder)'. stack trace at Sage.Peachtree.Collaboration…
  • Sage 50 2022 Upgrade Discussion Thread

    I just wanted to see if anyone else had taken the leap and upgraded yet. I am going to wait until I get some kind of indication that the release is stable after the mess that was the initial release of 2021 last year.
  • Printer not activated, error code -30

    I am getting this error code when trying to print/email from Sage 50. Please help! Error code: Printer not activated, error code - 30