• Update Email Address

    My old email will be obsolete very soon. How do I edit my email address associated with my Sage account? Thank you
  • Customer email addresses - saving multiple for Invoices or Sales Order confirmations

    We would like to have multiple email addresses for each customer - to use depending on the type of form. example: [email protected] to send sales order confirmations [email protected] to send invoices Is it possible to set the up so one…
  • PTXA2021.1.1 new PO not created after email

    Not sure if this is really an office 365 integration issue, but it does concern integration with outlook so I guess so. I Installed the 2021.1.1 update last night, and our purchasing manager is struggling to create new POs. Previously, after you hit…
  • Emails not sending through Outlook

    Hi! One of our users is having a very strange issue. She has the latest 32-bit version of Office 365 on her computer as well as the latest version of Sage 50. She is able to send one purchase order in the morning without issue. Subsequent ones bring up…
  • Anyone else having issues with MS KB4511555 and the Pay Now option not creating the link EVERY time?

    Hi all, I started getting reports that the "Include Pay Now option in the email" wasn't getting created and inserted in the email message every time. They were also reporting that the creation of the email had become a slow process too. The only patch…
  • Trouble with Emailing out of Sage with Mozilla Thunderbird

    We are having some issues with the email button in Sage 50. It normally opens an email draft with the customer's email in the "To:" Line, but it gives you a chance to edit things, change the recipient, add text to the body of the email. Now, when the…