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I am running the year-end wizard and once I had hit the "Begin Close" button after saving a back-up, the program has gone non-responsive. Although it is Not Responding, the Task Manager shows it as using some CPU % and after talking to the support team…

A year end close was ran overnight but when coming back to the office it was stuck at 64%. I restarted sage and was able to get into the new fiscal year. Does that mean the year end close ran properly?

I have discovered an expense account that will not close at year end. at the beginning of the year it has a beginning balance. I've tried to post a general journal entry to close it out, I've tried to change beginning balance but nothing works. It continues…

Got a year-end question? Instead of calling in and waiting on hold, get live help through Sage Live Tutor—an online “meeting room” with customer questions answered live by a Sage expert. “Sage Live Tutor” will be available every business day in January…

Hi Everyone, We ran End of Year on 12/31 and the process froze and broke something so we restored the backup that we took before we ran the wizard. The strange thing is that some of our 2017 numbers are off and I can't see how it correlates. Last years…

Need training on Payroll Reporting and Signature-Ready Tax Forms. Sage University has you covered. Make your payroll reports work for you! Ensure the integrity of your signature-ready tax forms. Understand what the reports are telling you and confidently…

Are you looking for training with live interaction? Search no further. Gain the knowledge necessary to recognize the differences between a fiscal year-end close and a payroll year end close. Learn the procedures for each in this special year-end session…

Sage University is offers training for anyone looking for complete payroll training, from reporting to troubleshooting to year end processes. Check out the real-time WebEx sessions. You can purchase the full bundle of training (7-hours) at a discount…