• Logging in as admin in Sage creates issues emailing invoices using Outlook with Grammarly add-in.

    Last year Sage tech support advised me to log into Sage 50 as "Admin" to avoid issues I was having with functionality. I then discovered that I also had to log into Outlook as "Admin" on my pc in order to email invoices from Sage. If I'm not logged into…
  • Update Email Address

    My old email will be obsolete very soon. How do I edit my email address associated with my Sage account? Thank you
  • Customer email addresses - saving multiple for Invoices or Sales Order confirmations

    We would like to have multiple email addresses for each customer - to use depending on the type of form. example: [email protected] to send sales order confirmations [email protected] to send invoices Is it possible to set the up so one…
  • Can't Access to New Outlook

    I can't use the new Outlook program on my Sage 50 accounting program, although I have been using the "old" Outlook for several years. The invoices and POs that I send on the new Outlook are not successfully transmitted. Is there a fix for this problem…
  • Email integration and 64 Bit Sage

    Looking back through previous comments, I see that a request for a 64 Bit release has been asked many time. I want to add my voice to this chorus. In that we use 64 bit MS Office, I am unable to use the Outlook integration to send invoices and must use…
  • Adding Health Insurance Fringes to W2 in Aatrix

    Aatrix is picking up our old Fringe ID for Health Insurance costs per employee, but not our new Fringe IDs (4 new ones) added in 2022. How can I add the 4 new Fringe ID's so the Health Ins costs will show up on the employee's W2? Hilary Schaub 1-20…
  • Emailing invoices templates

    We have been using Sage for nearly 20 years and for at least the past 10 years we have been asking to have the invoicing templates fixed so they actually work... just upgraded to 2023 and it still isnt fixed. Maybe you guys don't understand what we have…
  • Email Paystubs

    Can we get an option to have paystubs email to the employees email address on file when printing the stubs for accounting records. We process payroll through our bank via direct deposit, but having to email the stubs after is rather tedious.
  • remit to - email

    Sage needs to add a field for email address in the remit to data-table in the Addresses window. We do not mail anything out via snail mail (US Post Office) to vendors with remittance advice. All transactions we process/pay are through ACH and therefore…
  • Email SMPT Error

    I've had this error in the past and was able to fix it via the Live Chat. Unfortunately, for the past few days I've not been able to connect to the live chat (my internet connection is fine, it's an error with Pegg I think). Either way, this error is…
  • Update security so that gmail will recognize Sage as a trustworthy source

    The vast majority of people use Gmail, is it ridiculous that a respectable accounting software expects you to possibly break your computer software to use the most common email server in existence. As a company, Sage should be interesting in making their…
  • Rather than just asking if we'd like to print another form, can we also add the option to EMAIL at this point?

    I print all of my invoices for my A/R file; then, I must "view and edit' this same invoice to open it again so I can then email my customer their copy. It would be nice to be able to do both rather than having to re-open the invoice. Thank you!
  • Can SAGE 50 quantum open SAGE 50 premium backup

    My CPA uses SAGE 50 quantum and my company uses SAGE 50 premium. Can he take my backup and convert to SAGE 50 quantum so he can view my accounting? If so, what are the steps to do this? thank you!! John
  • Emailing employee paystubs

    Has anyone one used a 3rd party software for batch emailing employee paystubs? I have been searching for a solution since this is not available in Sage Payroll. Wondering if anyone has had experience with DataSoft DSStudio. Thanks for any feeback…
  • Default Email

    Emails contain the following text as a default: To view the attachment, you must have the Adobe® Reader® software installed on your computer. To get a free version of this software from Adobe, click here: http://www.adobe.com/support/downloads/main…
  • Getting Error when trying to set up Email from Outlook via Office365

    Hello, we are trying to email invoices through our Outlook app (not via webmail) or a Sage partner server. We have outlook setup and running, but when we try to set up the email we get these error messages. Any advise is appreciated. Thanks in advance…
  • PTXA2021.1.1 new PO not created after email

    Not sure if this is really an office 365 integration issue, but it does concern integration with outlook so I guess so. I Installed the 2021.1.1 update last night, and our purchasing manager is struggling to create new POs. Previously, after you hit…
  • Email Payment Remittance

    Sage needs an email button for Payments the same way it has the email button for Sales/Invoicing and Receive Money. Sage allows you to email copies of invoices and receipts to customers, but it doesn't have the ability to email payment remittances to…
  • RECEIPT WINDOW IN NOT OPENING

    When I select the receipts window in peachtree 2010 it does not open. I can see it on the toolbar though.
  • Removing adobe links from email

    When you create an email through Sage the bottom of email says : To view the attachment, you must have the Adobe® Reader® software installed on your computer. To get a free version of this software from Adobe, click here: http://www.adobe.com/support…
  • Batch Emailing Employee Pay Stubs

    I have to say that this is a feature that is long overdue, and I think it is crucial, especially in this time where we are all working remotely. This should be a number one concern that should have been implemented in this program many years ago. Currently…
  • Emails not sending through Outlook

    Hi! One of our users is having a very strange issue. She has the latest 32-bit version of Office 365 on her computer as well as the latest version of Sage 50. She is able to send one purchase order in the morning without issue. Subsequent ones bring up…
  • Email direct deposit forms directly from Sage 50

    I want to be able to email directly from Sage instead of printing and mailing or printing ot pdf and having to email individually!
  • Anyone else having issues with MS KB4511555 and the Pay Now option not creating the link EVERY time?

    Hi all, I started getting reports that the "Include Pay Now option in the email" wasn't getting created and inserted in the email message every time. They were also reporting that the creation of the email had become a slow process too. The only patch…
  • Email Invoices

    I mistakingly converted to Sage 50 2020 edition, MISTAKE! I went to email an invoice, which usually just takes me to the actual email and I can choose to CC or Bcc a salesman or just change who I am emailing altogether, well now you can't. When you click…