• Back Up Problems in closing the Payroll Year

    When I use the Year End Wizard, I get an error when trying to back up. I can not go any further. I get an Dynazip error #18 after about 2%. I have tried to fix the error using the few suggestions in the Help paragraph. Nothing worked. I log in administrator…
  • Archiving during YE wizard issues

    I am unable to finish the YE wizard. Every time I click the "archive" box, I get an error. Can anyone tell me the issues I will create if I finish the wizard without "archiving'? I've been in the que or on the phone for 2 days trying to get some help…
  • Is there a way to open closed periods no longer available?

    I have just been hired to 'catch the employer up on past reconciliations' . The employer is a non-profit so issues with timely tax returns is not as much of an issue as it would be with for profit companies. The employer hired me to reconcile account…