customer deposits and/or prepayments) held for up to 5 to 10 years

Because customer deposits (or possibly prepayments) will be held for up to 5 to 10 years, when Sage 50 states "Transactions, including general journal entries, cannot be created or changed in a closed year" - how does that apply to viewing, reporting, identifying and refunding these items from closed years? Will I be able to apply a payment or invoice?

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