Non Support

I wish I could get some assistance with my software. I am paying over $1000 for support each year and cannot get any assistance with my product.  I am seriously thinking about switching to Quickbooks.  

  • If you are looking for assistance with Sage Intelligence, please reach out to Certified Consultants & Solution Providers Dave & Darlene Smith at Phase One Computing - www.phaseonecomputing.com, 954-957-7199, [email protected]. They are fantastic at writing Sage Intelligence Reports, and will be able to assist you with the product.

  • Hello DHR, I just read your post and do not see any indication of what type of support you are seeking. Sage has roughly 200 tech support personnel in Georgia to support your Sage 50 software and they would be delighted to assist you. If it is support on reporting solutions that you are needing, we have been writing custom reports with Sage Intelligence since the product was introduced into Sage 50 and Crystal Reports before that. Our services are not part of your paid support with Sage but we can write virtually any report you can dream up in order to help you quickly access metrics that help you run your business. My friend Tammi has graciously added my contact info below so if it is custom reports you want, please reach out to Tammi for Crystal or me for Sage Intel.

  • Hi @DHR, 

    Just checking in did you still need assistance? Forwarded your comments onto the Sage 50 Support team last week asking them to reach out to you. They tell me that they've made several attempts to the phone number ending 2xx-xxx-x312. They'll try again later today, if this is not the best number to reach you at please let me know at [email protected]

    Thank you!

    Warm Regards, 
    Erzsi