I am trying to access my Tax Forms and I keep getting this error. Do I need to do something with Aatrix to be able to access the forms? This could be an interesting year end if I don't have access to payroll tax forms.


You probably need to remove and reinstall Aatrix. Here are steps copied from the knowledgebase.
Manually remove and reinstall the Payroll Tax Forms
Hi Stephen,
I didn't realize until recently that my 2023 Payroll Tax Forms are not installed, even after using the link above. Do you have any suggestions on what i need to do?
I was able to manually…
It's normal to only see 2022 forms at this point. 2023 forms probably won't be available until closer to the end of the 1st quarter.
You probably need to remove and reinstall Aatrix. Here are steps copied from the knowledgebase.
Manually remove and reinstall the Payroll Tax Forms
Hi Stephen,
I didn't realize until recently that my 2023 Payroll Tax Forms are not installed, even after using the link above. Do you have any suggestions on what i need to do?
I was able to manually remove the payroll tax forms so I wouldn't get the error above, but not I can't reinstall the 2023 tax forms. I only have 2022 available.
Thank you