CA Sick Pay Calculating Incorrectly

Hello.  I have been using Peachtree since 1990s, currently using Sage50. 

I'm in CA, and set up our Sick pay according to Document #10246 back in 2015 or 2016.  It is just a "Memo" field, but prints on paystubs.  Sick pay is meant to be limited to 48 hrs per year.  Employees can carry over up to 24 hours to the following year.  Because the whole total may not be carried over, I have NOT checked "Run" in the setup, and have manually input beginning sick hours on 1/1 of the new year.  This method has worked fine until this year...the sick pay earned on this pay period calculated fine, and adds to YTD properly, but does NOT limit to 48 hours.  When I compare the User-Maintained formulas from 2016 through 2019 to 2020, I see no differences, which is as it should be, since I just rename the formula, and then save. 

As I said, It's worked fine until this year, so I thought it might have something to do with the 2020 update.  Sage support says it does not, but that this is "beyond their scope of service", so I'm hoping someone here has experienced this and found the solution. 

Thank you in advance, for any help/guidance...have a great day!

  • +1

    I don't know if you have found a solution yet, but if the sick leave worked correctly in previous years and the formulas haven't changed, you could try running an Employee/Journal Sync Test.

    These steps are copied from knowledgebase entry ID:12201 How do I run the Employee/Journal synchronization test?

    Section I: Access the Integrity Check
    1. Change your accounting period to Period 1, refer to Article ID 11440: How do I change the accounting period?
    2. Select Help, Support Utilities, and then click Integrity Check (For release 2017 and lower select Help, Customer Support and Service, and then select Integrity Check).
    3. Click Backup.
    4. Give your backup a name, choose where you would like to save it, and then click Save.
    5. Click OK in the box that tells you the size of the backup.
    6. Proceed to Section II.

    Section II: Run the Employee/Journal Sync Test

    1. Select Reindex Files box, select Employee from the Reindex File List, and then click OK
    2. Go back to the Integrity Check; click Continue.
    3. Select Reindex Files box, select Jrnl Header from the Reindex File List, and then click OK.
    4. Go back to the Integrity Check; click Continue.
    5. Select Reindex Files box, select Jrnl Rows from the Reindex File List, and then click OK.
    6. Go back to the Integrity Check; click Continue.
    7. Select Employee/Journal under the Data Synchronization Tests section, and then click OK.
    8. When the tests have finished, change back to your current accounting period.
    9. Verify your issue has been resolved.
  • 0 in reply to StephenC

    Hello Stephen,

    Thank you for the reply and suggestion.  I apologize for not having responded sooner...I though I had.  I also found that article and ran the reindex/sync processes, but to no avail.  I am still in the same boat going into the 2021 calendar year...maybe it will work again as mysteriously as it stopped.

    Tom