WA Paid Family Leave Update Issues 2.15.19

SOLVED

Is anyone else having an issue with the deductions not being correct for the next payroll?  I downloaded the update yesterday, followed the setup instructions and then did a sample paycheck.  The amounts aren't correct for EE or ER.  They should be for the current payroll and back payroll to catch up on what should have been deducted since the first of the year.

Example: New paycheck entered and his gross is $1620, the system is deducting $16.20 EE and $2.38 ER which makes no sense when the deduction is .4% of the gross and then that total is split by the employee .6333 and employer .3667.  IF it was just taking for the current paycheck it should be -4.10 for the employee and 2.38 for the employer.  It is clearly taking 1% out for the employee. 

It should be taking $16.37 for current and back EE portion and $9.49 for ER current and back portion.

  • 0

    The calculation of $16.20 may be attempting to give you the employee share for the year, making you manually adjust for the employer portion.

  • 0

    Did you ever find a answer to this question the same thing is happening with us

  • 0 in reply to ShannonK

    The only answer that I have been given is that I have to manually adjust it...they think.  I was hoping for a more straight answer but I am just about to do payroll today so I guess that is what I am going to do.   PLUS we aren't supposed to take the previous amounts due out of the employees paycheck so Sage cost our company nearly $1000 because of the delay in getting this update.

  • 0 in reply to Jeneen87
    SUGGESTED

    We have our L&I rates in special 1 and special 2 which for the new tax needs to be zero they walked us through how to move our L&I rates to local and state tax bracket (we don't use these) and it now works I would call sage or chat with them 

  • 0 in reply to ShannonK

    I have spoken with them 3 times so far.  They have done a remote in session and said that I was going to have to manually adjust the amounts. I am glad that you got a solid answer. 

  • +1 in reply to ShannonK
    verified answer

    I was just looking at this today and discovered this problem. This should not have come as a surprise to Sage. Here are Sage's instructions for setting up L&I formula:

    In the Formula box, enter the following:

    "The following formula represents the Washington Industrial Insurance Tax for HOURLY employees. It adds up the total number of hours worked for the current payroll period and multiplies it by the employee's total contribution rate to compute the tax for the current payroll period. Each employee's contribution rate is entered (in cents per hour) in the Additional Withholding column for the Special1 field of the Maintain Employee/SalesReps window.

    "ANSWER=-(REGULAR+OVERTIME)*EMP_SPECIAL1_NUMBER/100

    So Sage didn't bother looking at their own recommended setup of WA taxes before they wrote the formula for the new tax. And they obviously didn't test it in a company with a full setup of WA taxes. Not to mention employers were supposed to start this deduction on 1/1/2019 but the formula wasn't released until mid-February. I normally try to keep things positive in these forums but Sage really dropped the ball on this.

  • 0 in reply to StephenC

    THANK YOU!!  StephenC.  I called Sage (4th time regarding this issue) and sent the tech a screenshot of what you said and she was able to walk me through the fix.  She didn't understand what I was telling her until I showed her what you said.