• License Questions

    My question is, if I buy a keycode license from a third party, how do I renew this license for the next year number 2. Do I buy another keycode, or am I required to renew through Sage, or something else? Are subsequent, later, renewals typically more…
  • Quantum Accounting

    We just purchased Quantum Accounting w/o payroll, not knowing. Is it possible to add this service or did we just lose money?
  • License transfer

    We have Sage 50 on our old computer. We just bought a new PC and would like to transfer our Peachtree license Sage 50 to the new PC instead of outright buying a new license. Is this possible?
  • Peachtree 2011, 3-user. Upgrade scenarios. Questions on, either move or upgrade.

    We currently have Peachtree 2011, 3 user edition. We do not use payroll. We are on Windows 7 right now. We need to upgrade our computers to Windows 11 Pro. So, Option 1 is - Can we move the Peachtree 2011 to the new computers? I think we have the serial…
  • remote log in issue

    I am trying to get me accountant a remote log in. She downloaded Sage & the log in screen shows no company for her to log into. How do I fix this?
  • Sage 50 v29.2.398.0 upgrade

    Hi, I've just ugraded to the latest version of Sage 50 as requested by the system. Everything seemed to go ok but on checking the activity in the ledgers I can't see any even when there are balances in the ledgers. I've also noticed that any transactions…
  • dashboard dissapeared

    after converting from 2023 to 2024 the dashboard dissapeared .... how can I restored it?
  • FYI - Sage 50 2024.0.1 Update Issue

    FYI for anyone having issues installing the Sage 2024.0.1 update Never did have an issue such as this on any other previous updates. Today, I installed the Sage 50 2024.0.1 Update for a client. Starting with the server i attempted to install the update…
  • update error

    I ran the 2024.1 update on the server and one workstation. When I tried to run the update on the second workstation, I received an error message: You are attempting to update Sage 50 Accounting on a drive that does not support long file names. For assistance…
  • Sage Upgrade

    Hi, Need to understand about sage upgrade to 2024 version. I tried calling the support +1- 888-498-1120 but got no response.
  • Spanish

    I’m trying to find out if Sage US has a Spanish interface yet. The only post I’ve found online anywhere is quite old. I can’t get any help by calling and I’ve tried emailing but have received no response (in over a month). Any help would be appreciated…
  • Upgrade not available on workstation because it states server has not been upgraded...but has been.

    Server has been upgraded and Sage 50 works fine on it. Workstation has upgrades downloaded but still says server has not been updated. Please advise. Thanks.
  • 2024.0.1 Sage 50 Update Issue

    This is more an FYI than a question. After the first in-place upgrade I performed, I noticed there was another performance patch waiting (PTXA2024.0.1) immediately after upgrading all the client installs and updating the company file. At the next client…
  • Migrating Sage 50 Accounting to a New Server

    I will be assisting a client with moving there Sage 50 Accounting software from a Windows 2012 R2 Server, to a Windows 2022 Server. They have one or two users that use the program. I would like to know if it is possible to install the Sage 50 Accounting…
  • Profile

    Sage say my there is an error enter my credit card information. I have tried 3 different cards with plenty of credit but Sage say there is an error. And of course they've given everyone the week off. Does anyone know what's happening.
  • payroll updates

    anyone have trouble uploading payroll updates to server remotely?
  • Cant have access to software

    Hi i made a pruchase of the sage accounting 50 and i cant access it, it said i would receive an email and i havent recieved it.
  • PCA 2012 won't work

    I used PC Mover to transfer all applications and files to my new computer. PCA is the only program not working. When opened, the icons and print are oversized and when I try to enter any data, the program shuts down. I tried deleting PCA 2012 from my…
  • Should I upgrade to Sage 2024?

    I upgraded to Sage 2023 in December of last year on a perpetual licence. My service contract will be up at the end of the month, so the question is whether to remain on 2023 or to use the offer of a free upgrade to 2024. I do not wish to upgrade to the…
  • sage 2024 install

    Hi, We just upgraded to Sage 50 2024. We have it installed on a server and 3 computers. Install/upgrade on the server and 2 of the computers went just fine, with no issues. But the last computer will not complete the install (version 2023 worked just…
  • download sage 50

    I am a current Sage customer. I just purchased Sage 50 today and was sent an email with a download button, but I want to install Sage on a new computer. From the new computer, I clicked the download button and it took me to a page to select "new" or …
  • Shared Companies

    My client and I recently downloaded the current version of Sage 50. He shared the company file and I can see it out there as a shared company, but it has a message that the owner must upgrade the company version before you can access. Since we appear…
  • What is the subscription for?

    I operate an online auction for commercial fishermen. The primary item bought and sold is quota. There are roughly 150 licensed fishermen that can use the quota, so it is a small world. The auction began in 2011, but beginning next year the IRS will require…
  • Upgraded to Sage 50 Pro 2024 and now it won't open

    I upgraded to Sage 50 Pro 2024 last week and everything went well. The ledger was out of balance after the upgrade and I was going to contact support to help. Now it won't open at all and gave me a support phone number to call and it is the weekend so…
  • Software update popup message

    We are on Sage Quantum 2023. When we close Sage 50, every user gets the popup message "An update for Sage 50 is available, but it must be installed on the server first. Once the server is updated, you’ll be able to update this computer." Interestingly…