Hi DAVID HERRING,

Thank you for this feedback. Believe I found your account ending 400xxxx875 with a request by chat to have a manager contact you. I've forwarded the team your comments here and have asked them for an update on when you can expect to hear back. Will update you with any news. 

Warm Regards, 
Erzsi

Someone did get back to me.  Absolutely no help at all.  Pointed the finger at Aatrix.  "thier program".  Which is true, however ... It was foisted upon us by Sage, we had NO CHOICE in the matter.  And the product is inferior compared to the Sage reports we were using before. AND, I have a sneaking suspicion that Sage has washed it's hands of 1099's and we'll have to pay for the inferioir Aatrix product next year. NOT HAPPY!!!

Someone did get back to me.  Absolutely no help at all.  Pointed the finger at Aatrix.  "thier program".  Which is true, however ... It was foisted upon us by Sage, we had NO CHOICE in the matter.  And the product is inferior compared to the Sage reports we were using before. AND, I have a sneaking suspicion that Sage has washed it's hands of 1099's and we'll have to pay for the inferioir Aatrix product next year. NOT HAPPY!!!

Hmm thank you, I've followed up with the team to see if we can put together a communication with more details on the change.

It has been very time-consuming for consultants.  I have WASTED more time than necessary on this issue.   The old forms should have been left in the program.   TOO many people purchased the wrong forms.  This has been very costly also. 

Shirley Byard