Hi Jennifer Janis,

Thank you for reaching out. We are currently investigating a potential issue surrounding extremely large datasets and performance in inventory list views in Sage 50 US release 2023. Please have a look at this announcement for details.

We are also encouraging anyone who encounters this issue to reach out to our support team so that we can gather more information around this potential issue. If you haven't already, please contact us using the contact details listed here.

Warm Regards,

Erzsi

My issue has nothing to do with inventory list views. I'm entering a cash receipt and my system crashes. There is no large data set involved.

That's my point - there is known issue that has mostly impacted large data files but could also cause other issues not yet known.

Yes, thanks. I thought I was replying to Erzsi....I agree with you it seems like it's a bigger issue than just large data files.

Thank you for clarifying. I assumed an inventory list was being accessed through a receipt linked to an existing invoice with items. I've forwarded your comments onto our Sage 50 US support management team along with your account details (believe I found a match for (SIH account ending 400xxxxx598). I've asked them to review this.

Thank you for clarifying. I assumed an inventory list was being accessed through a receipt linked to an existing invoice with items. I've forwarded your comments onto our Sage 50 US support management team along with your account details (believe I found a match for (SIH account ending 400xxxxx598). I've asked them to review this.