Processes Running Slow After 2023 Update

After upgrading to 2023 lots of processes are running slow. For example, running reports and emailing from sage takes 2+ minutes to fully load. Also while running reports you have to click on options menu before the report will start.

Parents
  • 0

    Hi @Trent S.,

    Thank you for reaching out.  Your post appears to be related to this announcement. We are currently investigating a potential issue surrounding extremely large datasets and performance in inventory list views in Sage 50 US release 2023.

    We encourage anyone who encounters this issue to reach out to our support team so that we can gather more information around this potential issue. If you haven't already, please contact us using the contact details listed here.

    As a workaround, resetting the current column settings and refraining from adding any columns designated with an asterisk (*) will alleviate the issue for the time being. Refer to Section 2 in this knowledgebase article for more details.

    Warm Regards,
    Erzsi

Reply
  • 0

    Hi @Trent S.,

    Thank you for reaching out.  Your post appears to be related to this announcement. We are currently investigating a potential issue surrounding extremely large datasets and performance in inventory list views in Sage 50 US release 2023.

    We encourage anyone who encounters this issue to reach out to our support team so that we can gather more information around this potential issue. If you haven't already, please contact us using the contact details listed here.

    As a workaround, resetting the current column settings and refraining from adding any columns designated with an asterisk (*) will alleviate the issue for the time being. Refer to Section 2 in this knowledgebase article for more details.

    Warm Regards,
    Erzsi

Children
No Data