1099-NEC problem

I have uploaded the files for the 1099-NEC but when I pull up the preview it's show a bunch of vendors with no amounts.  I then pull up my 1099-MISC and it's showing the same numbers of pages, same vendors and a bunch of blank amounts.  It's not separating the files correctly and I need to print both.  I spent 4 hours online with different online agents on the Sage 50 chat and nobody could figure it out and they won't answer the phone.  Anyone else have this problem?  I don't understand why they wouldn't just update the vendor defaults.

  • Please share a screen shot.  There are two ways to produce this form.  Not sure which one you are using.

  • 0

    You cannot separate the Vendors between 1099-NEC and 1099-MISC; you will have to separate them manually by unchecking each Vendor when printing each type of form. As for your Vendors not showing amounts, I would first verify that your Vendors show the correct amounts on the 1099 Vendor Report, and then if your problems should continue, I would remove the FRM files related to the 1099 Forms that you are attempting to print, then redownload the FRM files and use the new forms. Note: The FRM files may be located in both your Forms directory, and your data directory, so make sure that you remove them from both locations. If you should need further assistance with this process, please reach out to us at https://pcosupport.com.

  • 0 in reply to termerins

    I found a simpler solution since Sage doesn't seem to care about the problem, I'm going thru W2 mate and the process is very simple.  Interesting that Sage can't do an update but W2 Mate has incorparated something into their software to separate the 1099's properly!  It was a breeze and I never got any solution from 4+ hours of support from Sage.  We will definitely be looking at changing software companies after this.  Thank you for your reply!

  • 0 in reply to Glenda313

    Hello ,

    Thank you for this feedback and apologies that a callback request wasn't escalated after your support ticket via chat.
    I've forwarded this thread onto the Sage 50 US support management team for review and have asked them to check in with you. This is documented on your account ending 400xxxxx392 with Service Request 900xxxxxx764.

    Warm Regards, 
    Erzsi