FormerMember

Sage 50 2017 Premium Accounting crashes after Windows 10 V1709 (KB4041994) upgrade?

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Posted By FormerMember

My Sage 50 Premium Accounting crashes after Windows 10 V1709 upgrade. I can (and am) running Sage 50 in Compatibility Mode...which does work.  However, it makes Sage run VERY slowly.  When and how will this be fixed in Sage 50?

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  • 0 in reply to Best Business Strategies

    I did put it in compatibility mode & that is all I had to do to get it to work. I'm really hoping this issue is resolved without requiring Sage users to have to upgrade from their current version....especially since it's a problem with Sage/Windows & we are the ones who are suffering due to incompatibility issues or code issues

  • 0 in reply to Nedra

    But once you lock it in to Windows 8 compatibility mode, you don't have to do anything else. 

  • 0 in reply to Best Business Strategies

    NOT so.  I could not run my payroll tax form updates (ie,W2) for this year (2018) while in compatibility view.  Had to take it out, run the updates and put it back in.  It still crashes occasionally while in CW windows 8 when posting cash receipts.  I've found if there are very many lines of entry like maybe a half dozen or so, well poof, it's gone.  What a giant waste of time.  This is a huge freaking problem.  I've been a Peachtree/Sage customer for a good 15-20 years and given all my client complaints I am seriously considering QB.  I've never heard anyone complain about it, but I get more and more complaints about cost  with Sage amongst my clients and problems like this only compound all of our frustrations. If it worked great, then cost would not be an issue.  

  • 0 in reply to Tom1410

    Tom, Did you update to2018.1   Are you running  your program as an administrator?   You may wish to check the box to DPI scaling also.   ( Right click Icon, go to proporities> Compatibility Mode. 

    I have a lot of customers and this has worked for all of them so far.

    Shirley Byard, Owner -  Best BusinessStrategies.com

  • FormerMember
    0 FormerMember in reply to Tom1410

    Tom1410....

    I doubt you care, but this is not a Sage issue, it's clearly a Windows 10 issue.   Creator update has been a nuisance among all my clients.  Heck, Windows 10 minor updates in general cause issues all over the place.  Whether it's printers being lost, software not working, and changing network settings, it's always something with Windows 10.   Now with this feature Creator update, it has caused many computers to be no longer compatible with 10 at all.   Network card drives, motherboard drivers...  the device manager ends up with exclamation marks all over the place where before they all functioned fine.   You cannot expect Sage to be able to keep up perfectly with the number of screw ups that Microsoft is causing on a daily basis.

    As for Quickbooks, I deal with it as well.   It has also been a nightmare with Windows 10 because of all the same reasons mentioned above.

    Simply put...   Windows 10 is a disaster and will continue to be a disaster for a long time!