We frequently gather and post articles to this forum addressing your most common questions.

Check out this month’s trending topics to see if there is an article(s) that assists you:

Download and install topics:

• Where to find the download for Sage 50—U.S. Edition 2023 Full Product
• Installation Instructions for Sage 50—U.S. Edition
• How to install Sage 50 on a new computer
• How to install updates
• How to find your serial number

General topics:

• How to resolve error messages when opening payroll tax forms
• How to add, edit or remove an authorized contact on your Sage account
• How to restore a backup if you have missing, damaged, or irrecoverable data or transactions in your company
• When clicking the icon, the program does not open and nothing happens
• Error: “Sage 50 could not be started” and “Sage 50 cannot be started”
• What are Sage Expert Data Services?
• Error: “I/O Error in the file [directly][dat file]”
• What to do when a General Ledger Balance or Consolidated company is out of balance or assets do not equal liabilities
• Error: “The following error occurred during backup: DynaZIP error #18”
• The program is slow, locks up, hangs, or freezes
• Lists refresh indefinitely or take a long time to load
• How to resolve password and/or user name issues

Remote Data Access (formerly Sage Drive):

• How to resolve error 43 message when opening a Remote Data Access company
• How to successfully use Remote Data Access
• How to share a company using Remote Data Access
• How to resolve processing collaboration gets stuck in a loop when sharing a company on Remote Data Access
• How to rebase a Remote Data Access company

We’re here to help! For a full list of support options available to you, please visit www.Sage.com/Resources.