• Sage 50 US: Quickly get answers to common questions (August 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • Where can I find the download for…
  • Sage 50 US: Quickly get answers to common questions (July 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • Where can I find the download for…
  • Sage ID - Intermittent issues: Resolved

    Update (July 12, 2022):

    The intermittent issues with Sage ID have been resolved. We apologize for any inconvenience this may have caused.

    We are aware of intermittent issues with Sage ID at this time and are investigating to resolve. Most users are able…

  • Delay with Sage 50 US program loading - Resolved

    Update (July 28, 2022 at ~6:00pm ET):

    The issue where our entitlement servers were causing the Sage 50 US program to take 2 to 5 minutes to load has been resolved. The product is performing as expected.

    We apologize for any inconvenience this may have…

  • A note about the release date for Sage 50—U.S. Edition 2023.0 and more

    We have updated the timing for the new 2023.0 release date. Starting with version 2023.0, we have moved our major (.0) releases from the summer to the fall to align more with other product releases in our organization. We will notify you when Sage 50…

  • Announcing the July 2022 Tax Update for Release 2022

    What's New

    State and Local Tax Changes

    • Alabama State Income Tax
      Withholding formula changes.
    • Alaska SUI Employee Rate
      Rate changed.
    • DC Paid Family Leave
      The tax rate will change effective July 1, 2022.
    • Idaho State Income Tax
      Withholding table and…
  • Sage 50 US: Quickly get answers to common questions (June 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics: 

    • How do I download Sage 50—U.S. Edition…
  • Important information about Sage 50 US version 2020.1 and earlier

    This post only applies to you if you are using Sage 50 version 2020.1 and earlier.  

    In order to utilize the most current TLS (Transport Layer Security) protocol recommended by third-party standards organizations, you must be on Sage 50 US Accounting version…

  • Sage 50 US: Quickly get answers to common questions (May 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • How do I download Sage 50—U.S. Edition…
  • Delay with Sage 50 US program loading - Resolved

    Update (April 25, 2022 at 7:25pm ET):

    The issue where our entitlement servers were causing the Sage 50 US program to take 2 to 5 minutes to load has been resolved. The product is performing as expected.

    We apologize for any inconvenience this may have…

  • Announcing the April 2022 Tax Update for Release 2022

    What's New

    State and Local Tax Changes

    • California State Income Tax
      Allowance and withholding tables changed.
    • DC Income Tax
      Withholding table changed. 
    • Illinois State Income Tax
      Standard deduction changed. 
    • Maryland State Income Tax
      The standard deduction…
  • Sage 50 US: Quickly get answers to common questions (April 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • How do I download Sage 50—U.S. Edition…
  • Sage 50 US online and manual product activation - Resolved

    Update:

    The issue surrounding online and manual activation of Sage 50 US has been resolved. You should now be able to activate both online and manually. 

    We apologize for any inconvenience this may have caused. 

    We are currently investigating an issue…

  • Sage is retiring the integration between Sage 50 US and BenefitMall

    With the Sage 50 US 2023.0 release expected in Fall 2022, integration with BenefitMall will end.

    What does this mean?

    If you are currently using the payroll options offered by BenefitMall to run payroll in Sage 50 US, you will need to contact BenefitMall…

  • Sage 50 US: Quickly get answers to common questions (March 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • How do I download Sage 50—U.S. Edition…
  • Sage 50 US: Quickly get answers to common questions (February 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • How do I download Sage 50—U.S. Edition…
  • Sage 50 US: Scheduled maintenance on cloud-connected servers Saturday, February 5, 2022

    On Saturday, February 5, 2022 at approximately Noon ET, we will be performing maintenance on our cloud-connected servers. We anticipate maintenance will take approximately 2 hours to complete.

    During this time, Sage 50 users will not be able to sign up…

  • Error: “An unknown error occurred connecting to the SMTP server…”

    Changes have been made to some 3rd party SMTP server addresses. If you are experiencing issues emailing from Sage 50 US, please refer to Section 1 of Sage Knowledgebase 78524: Error: “An unknown error occurred connecting to the SMTP server…”…

  • Announcing the 2nd January 2022 Tax Update for Releases 2021 and 2022

    What's New

    State and Local Tax Changes

    • Arkansas State Income Tax
      The 2022 withholding tables changed.
    • Colorado State Income Tax
      Added the formula for the Head of Household filing status. 
    • Kentucky State Income Tax
      Standard deduction changed. 
  • Sage 50 US: Quickly get answers to common questions (January 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Year-end topics: 

    • How do I download the first January 2022 Tax…
  • Sage Year-end Center: 24/7 resources and information

    Closing the year? We’re here to help.

    As you work on year-end processes, visit the Sage 50 US Year-end Center to find:

    • FAQs: Browse year-end topics and guides, review common issues
    • Helpful checklists: Step through your year-end tasks – printable…
  • Sage 50 US Year-end tips

    Call and chat volumes in January can often result in longer-than-normal wait times to connect with us. Historical data tells us that you are most likely to contact us in January about four common year-end topics. Avoid the wait and check out the Sage…

  • 2021-2022 Sage 50 US Year-end Winter Schedule

    The Winter season—and year-end—are fast approaching and we want to share our office closure schedule with you:

    • December 24 and 27: Christmas
    • December 31: Sage Support closed in recognition of New Year’s Day
    • January 3: Sage Sales closed…
  • Sage 50 US: Quickly get answers to common questions (December 2021 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Year-end topics:

    • How do I download Sage 50—U.S. Edition 2022 Full…
  • Apache Log4j vulnerability - December 2021

    This post was last updated on December 15, 2021

    Sage and its partners take the security of its customer solutions extremely seriously, and regularly undertakes proactive testing across its products to identify potential vulnerabilities and provide fixes…