• Sage 50 US: Quickly get answers to common questions (November 2021 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    General topics:

    • I have missing, damaged, or irrecoverable data…
  • Avoid wait times, join Sage Q&A Live for Sage 50 US to get assistance!

    Get immediate support by dropping-in to a virtual meeting room anytime between 9:00 am ET and 6:00 pm ET Monday through Friday.  

    This is an opportunity for you to ask your questions and receive fast, accurate answers from a Sage support analyst, and to…

  • Sage 50 US: Form 1099-NEC changes for 2021

    The federal (red) Form 1099-NEC now prints three forms per page (3-up) compared to two forms per page last year. 

    Read Sage Knowledgebase article Which tax forms should I order for year end? for more information about year-end forms, and visit Sage Checks…

  • Sage 50 US: Quickly get answers to common questions (October 2021 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    General topics:

    • I have missing, damaged, or irrecoverable data…
  • Sage 50 US: Announcing the October 2021 Tax Update for Release 2021 and 2022

    What's New

    Withholding and Catchup Adjustments 

    The October 2021 Payroll Tax Update addresses several changes to the calculations for withholding that have been made over the past several months. You may want to adjust the calculated amounts in one…

  • Sage Intelligence Reporting is being retired for Sage 50 US

    This post was last updated on December 1, 2021.

    We will be removing the Sage Intelligence Reporting solution from our Sage 50 U.S. Edition product portfolio. We have made this decision to streamline our product offerings and development resources to better…

  • Sage 50 US: Quickly get answers to common questions (September 2021 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    General topics:

    • I have missing, damaged, or irrecoverable data…
  • Sage 50 US online product activation - Resolved

    Final Update:

    The issue surrounding online activation of Sage 50 US has been resolved. You should now be able to activate both online and manually as normal. 

    We apologize for any inconvenience this may have caused. 

    We are currently researching an issue…

  • Scheduled Maintenance for Sage 50 US Activation Service

    On Saturday, August 14, 2021 starting at 2pm ET, Sage will be performing scheduled maintenance on our Sage Subscription Licensing/Sage 50 US Activation Service.  

    Maintenance will take approximately 6 hours to complete. During this time, you will not be…

  • Sage 50 US: Quickly get answers to common questions (August 2021 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    General topics:

    • I have missing, damaged, or irrecoverable data…
  • Sage 50 US: New legislation regarding sales to Canadian customers

    Canada has recently implemented new sales tax legislation that may impact certain Sage Customers. Effective July 1, 2021, any non-Canadian company that sells $30,000 CAD, or more in products or services within a 12-month period to Canadian customers …

  • Sage 50ꟷU.S. Edition: Announcing Sage 50 2022.0

    What's New

    • State Paid Family and Medical Leave enhancements
    • Improvements to Banking Services
    • Remote Data Access resiliency
    • Improvements to the 1099 process

    For more information about the new enhancements, please read our post on Sage City and the…

  • Sage 50 US: Quickly get answers to common questions (July 2021 Edition)

    If you have a question(s) about downloading, installing, upgrading, payroll processing, general processing, or working remotely, our Sage Support analysts can assist you if you visit Sage Q&A Live, choose your topic room, and then submit your question…

  • Longer than expected wait times on June 23rd

    On June 23, all colleagues globally will participate in a celebration honoring Sage’s 40th birthday. There will be two 90 minute sessions offered for our support analysts to participate in.  Although offices and support will be open, you may experience…

  • Sage 50 US: Quickly get answers to common questions (June 2021 Edition)

    If you have a question(s) about downloading, installing, upgrading, payroll processing, general processing, or working remotely, our Sage Support analysts can assist you if you visit Sage Q&A Live, choose your topic room, and then submit your question…

  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • Sage 50 US: Quickly get answers to common questions (May 2021 Edition)

    If you have questions about downloading, installing, upgrading, payroll processing, general processing, or working remotely, our Sage Support analysts can assist if you visit Sage Q&A Live, choose your topic room, and then submit your question(s).

  • Sage 50 US online product activation - RESOLVED

    Final Update:

    The issue surrounding online activation of Sage 50 US has been resolved. You should now be able to activate both online and manually as normal. 

    We apologize for any inconvenience this may have caused. 

     We are currently researching an issue…

  • Sage 50 US: Quickly get answers to common questions (April 2021 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    General topics:

    • The numbers on my 941 are incorrect.
    • I have a…
  • Sage 50 US: Quickly get answers to common questions (March 2021 Edition)

    During the busy year-end season, we gathered and posted articles from our knowledgebase and online community to address your most common questions. Good news! To continue to assist you with quickly solving inquires we are continuing to frequently gather…

  • Scheduled Maintenance for update in Sage Payment Center on April 11, 2021

    On Sunday, April 11, 2021 starting at 8 AM EST, Paya will be performing scheduled maintenance.

    Maintenance will take approximately 1 hour to complete. During this time, the Payment Center is expected to be down as well as the ability to create invoices…

  • Sage 50 US: Quickly get answers to common questions (February 24, 2021)

    During this busy year-end season, we frequently gather and post articles to address your most common questions.  

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.   

    • How do I download Sage…
  • Important information about your Sage Drive (Remote Data Access) service in Sage 50cloud

    Sage is enhancing identity management with your Sage 50cloud solution so you can benefit from modern access management in the future.

    If you are not on the latest version of Sage 50 (Release 2021), you will not be able to access your company file through…

  • Sage 50 US: Quickly get answers to common questions (February 17, 2021)

    During this busy year-end season, we frequently gather and post articles to address your most common questions. 

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.  

    • How do I download Sage…
  • Sage 50 US: Quickly get answers to common questions (February 10, 2021)

    During this busy year-end season, we frequently gather and post articles to address your most common questions. 

    Listed below are the currently trending topics. Check them out and see if there is an article(s) that can assist you.  

    • How do I download Sage 50…