• Announcing the July 2022 Tax Update for Release 2022

    What's New

    State and Local Tax Changes

    • Alabama State Income Tax
      Withholding formula changes.
    • Alaska SUI Employee Rate
      Rate changed.
    • DC Paid Family Leave
      The tax rate will change effective July 1, 2022.
    • Idaho State Income Tax
      Withholding table and…
  • Sage 50 US: Quickly get answers to common questions (June 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics: 

    • How do I download Sage 50—U.S. Edition…
  • Important information about Sage 50 US version 2020.1 and earlier

    This post only applies to you if you are using Sage 50 version 2020.1 and earlier.  

    In order to utilize the most current TLS (Transport Layer Security) protocol recommended by third-party standards organizations, you must be on Sage 50 US Accounting version…

  • Sage 50 US: Quickly get answers to common questions (May 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • How do I download Sage 50—U.S. Edition…
  • Can I reconcile my bank accounts daily?

    I am new to the bookkeeping position I was 3 months behind on reconciling some accounts and it is took much longer than expected.... Going forward I would like to reconcile it daily. Would that cause an issue with Sage if I check off the transactions…

  • Remote Data Access Issues

    Hello, 

    Our users have been having issues with remote data access. Initially we moved over to RDA because our office was in the path of hurricane Ida, and we had multiple people working from different locations. Our on premise server  was also without…

  • Delay with Sage 50 US program loading - Resolved

    Update (April 25, 2022 at 7:25pm ET):

    The issue where our entitlement servers were causing the Sage 50 US program to take 2 to 5 minutes to load has been resolved. The product is performing as expected.

    We apologize for any inconvenience this may have…

  • Announcing the April 2022 Tax Update for Release 2022

    What's New

    State and Local Tax Changes

    • California State Income Tax
      Allowance and withholding tables changed.
    • DC Income Tax
      Withholding table changed. 
    • Illinois State Income Tax
      Standard deduction changed. 
    • Maryland State Income Tax
      The standard deduction…
  • Sage 50 US: Quickly get answers to common questions (April 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • How do I download Sage 50—U.S. Edition…
  • opening 2016 data in 2020

    I have a client that purchased a new laptop and installed Sage50 Quantum 2020 on it.  When they try to open their data from Sage 50 2016, they get an error that an older version of the Actian Zen database is already running and requires a newer version…

  • Sage 50 US online and manual product activation - Resolved

    Update:

    The issue surrounding online and manual activation of Sage 50 US has been resolved. You should now be able to activate both online and manually. 

    We apologize for any inconvenience this may have caused. 

    We are currently investigating an issue…

  • Sage is retiring the integration between Sage 50 US and BenefitMall

    With the Sage 50 US 2023.0 release expected in Fall 2022, integration with BenefitMall will end.

    What does this mean?

    If you are currently using the payroll options offered by BenefitMall to run payroll in Sage 50 US, you will need to contact BenefitMall…

  • Sage 50 US: Quickly get answers to common questions (March 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • How do I download Sage 50—U.S. Edition…
  • Sage 50 US: Quickly get answers to common questions (February 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Download and install topics:

    • How do I download Sage 50—U.S. Edition…
  • Sage 50 US: Scheduled maintenance on cloud-connected servers Saturday, February 5, 2022

    On Saturday, February 5, 2022 at approximately Noon ET, we will be performing maintenance on our cloud-connected servers. We anticipate maintenance will take approximately 2 hours to complete.

    During this time, Sage 50 users will not be able to sign up…

  • Error: “An unknown error occurred connecting to the SMTP server…”

    Changes have been made to some 3rd party SMTP server addresses. If you are experiencing issues emailing from Sage 50 US, please refer to Section 1 of Sage Knowledgebase 78524: Error: “An unknown error occurred connecting to the SMTP server…”…

  • Announcing the 2nd January 2022 Tax Update for Releases 2021 and 2022

    What's New

    State and Local Tax Changes

    • Arkansas State Income Tax
      The 2022 withholding tables changed.
    • Colorado State Income Tax
      Added the formula for the Head of Household filing status. 
    • Kentucky State Income Tax
      Standard deduction changed. 
  • Integration with Sage 50

    Hello Team,

    Could you clarify, is Sage 50 a desktop solution or a cloud solution?
    Which types of integration does Sage 50 have (API, database, etc.)?
    Are there links to API usage specs?

  • Sage 50 US: Quickly get answers to common questions (January 2022 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Year-end topics: 

    • How do I download the first January 2022 Tax…
  • Sage Year-end Center: 24/7 resources and information

    Closing the year? We’re here to help.

    As you work on year-end processes, visit the Sage 50 US Year-end Center to find:

    • FAQs: Browse year-end topics and guides, review common issues
    • Helpful checklists: Step through your year-end tasks – printable…
  • Sage 50 US Year-end tips

    Call and chat volumes in January can often result in longer-than-normal wait times to connect with us. Historical data tells us that you are most likely to contact us in January about four common year-end topics. Avoid the wait and check out the Sage…

  • 2021-2022 Sage 50 US Year-end Winter Schedule

    The Winter season—and year-end—are fast approaching and we want to share our office closure schedule with you:

    • December 24 and 27: Christmas
    • December 31: Sage Support closed in recognition of New Year’s Day
    • January 3: Sage Sales closed…
  • Sage 50 US: Quickly get answers to common questions (December 2021 Edition)

    We frequently gather and post articles to this forum addressing your most common questions.

    Check out this month’s trending topics to see if there is an article(s) that assists you:

    Year-end topics:

    • How do I download Sage 50—U.S. Edition 2022 Full…
  • Apache Log4j vulnerability - December 2021

    This post was last updated on December 15, 2021

    Sage and its partners take the security of its customer solutions extremely seriously, and regularly undertakes proactive testing across its products to identify potential vulnerabilities and provide fixes…

  • Announcing the 1st January 2022 Tax Update for Releases 2021 and 2022

    What's New

    You can learn more about what’s changed this year end by viewing the What’s New for Year-end 2021 (video).

    Federal Tax Changes

    1. Federal Income Tax Withholding 
      The 2022 withholding tax tables have changed.  As a result of changes…