Upgraded to Sage 2021, now my Intelligence Reporting does not work.

We have recently upgraded to Sage 2021, now my Intelligence Reporting does not work. When trying to enter my activation key for Intelligence Reporting, the Activate Now & Continue buttons are greyed out. any ideas or solutions?

0 David Bryant over 1 year ago

Hello

You will need the new activation code for the product. Can you call into sales or customer service and request they send it to you? It should already be in the system.

Thanks
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0 ShawnRenae over 1 year ago in reply to David Bryant

Hi David. Thanks. I have the new code. When I enter it and click the activate now button nothing happens.
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0 David Bryant over 1 year ago in reply to ShawnRenae

It is probably the wrong number. What version of sage are you using?
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Upgraded to Sage 2021, now my Intelligence Reporting does not work.

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