• Sage ID - Intermittent issues: Resolved

    Update (July 12, 2022):

    The intermittent issues with Sage ID have been resolved. We apologize for any inconvenience this may have caused.

    We are aware of intermittent issues with Sage ID at this time and are investigating to resolve. Most users are able…

  • Delay with Sage 50 US program loading - Resolved

    Update (July 28, 2022 at ~6:00pm ET):

    The issue where our entitlement servers were causing the Sage 50 US program to take 2 to 5 minutes to load has been resolved. The product is performing as expected.

    We apologize for any inconvenience this may have…

  • A note about the release date for Sage 50—U.S. Edition 2023.0 and more

    We have updated the timing for the new 2023.0 release date. Starting with version 2023.0, we have moved our major (.0) releases from the summer to the fall to align more with other product releases in our organization. We will notify you when Sage 50…

  • Announcing the July 2022 Tax Update for Release 2022

    What's New

    State and Local Tax Changes

    • Alabama State Income Tax
      Withholding formula changes.
    • Alaska SUI Employee Rate
      Rate changed.
    • DC Paid Family Leave
      The tax rate will change effective July 1, 2022.
    • Idaho State Income Tax
      Withholding table and…
  • Important information about Sage 50 US version 2020.1 and earlier

    This post only applies to you if you are using Sage 50 version 2020.1 and earlier.  

    In order to utilize the most current TLS (Transport Layer Security) protocol recommended by third-party standards organizations, you must be on Sage 50 US Accounting version…

  • Announcing the April 2022 Tax Update for Release 2022

    What's New

    State and Local Tax Changes

    • California State Income Tax
      Allowance and withholding tables changed.
    • DC Income Tax
      Withholding table changed. 
    • Illinois State Income Tax
      Standard deduction changed. 
    • Maryland State Income Tax
      The standard deduction…
  • Sage 50 US: Scheduled maintenance on cloud-connected servers Saturday, February 5, 2022

    On Saturday, February 5, 2022 at approximately Noon ET, we will be performing maintenance on our cloud-connected servers. We anticipate maintenance will take approximately 2 hours to complete.

    During this time, Sage 50 users will not be able to sign up…

  • Error: “An unknown error occurred connecting to the SMTP server…”

    Changes have been made to some 3rd party SMTP server addresses. If you are experiencing issues emailing from Sage 50 US, please refer to Section 1 of Sage Knowledgebase 78524: Error: “An unknown error occurred connecting to the SMTP server…”…

  • Announcing the 2nd January 2022 Tax Update for Releases 2021 and 2022

    What's New

    State and Local Tax Changes

    • Arkansas State Income Tax
      The 2022 withholding tables changed.
    • Colorado State Income Tax
      Added the formula for the Head of Household filing status. 
    • Kentucky State Income Tax
      Standard deduction changed. 
  • Sage Year-end Center: 24/7 resources and information

    Closing the year? We’re here to help.

    As you work on year-end processes, visit the Sage 50 US Year-end Center to find:

    • FAQs: Browse year-end topics and guides, review common issues
    • Helpful checklists: Step through your year-end tasks – printable…
  • Sage 50 US Year-end tips

    Call and chat volumes in January can often result in longer-than-normal wait times to connect with us. Historical data tells us that you are most likely to contact us in January about four common year-end topics. Avoid the wait and check out the Sage…

  • Sage Intelligence Reporting is being retired for Sage 50 US

    This post was last updated on April 4, 2022. 

    We will be removing the Sage Intelligence Reporting solution from our Sage 50 U.S. Edition product portfolio. We have made this decision to streamline our product offerings and development resources to better…

  • Sage 50 US online product activation - Resolved

    Final Update:

    The issue surrounding online activation of Sage 50 US has been resolved. You should now be able to activate both online and manually as normal. 

    We apologize for any inconvenience this may have caused. 

    We are currently researching an issue…

  • Scheduled Maintenance for Sage 50 US Activation Service

    On Saturday, August 14, 2021 starting at 2pm ET, Sage will be performing scheduled maintenance on our Sage Subscription Licensing/Sage 50 US Activation Service.  

    Maintenance will take approximately 6 hours to complete. During this time, you will not be…

  • Sage 50ꟷU.S. Edition: Announcing Sage 50 2022.0

    What's New

    • State Paid Family and Medical Leave enhancements
    • Improvements to Banking Services
    • Remote Data Access resiliency
    • Improvements to the 1099 process

    For more information about the new enhancements, please read our post on Sage City and the…

  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • Sage 50 US online product activation - RESOLVED

    Final Update:

    The issue surrounding online activation of Sage 50 US has been resolved. You should now be able to activate both online and manually as normal. 

    We apologize for any inconvenience this may have caused. 

     We are currently researching an issue…

  • Scheduled Maintenance for update in Sage Payment Center on April 11, 2021

    On Sunday, April 11, 2021 starting at 8 AM EST, Paya will be performing scheduled maintenance.

    Maintenance will take approximately 1 hour to complete. During this time, the Payment Center is expected to be down as well as the ability to create invoices…

  • Important information about your Sage Drive (Remote Data Access) service in Sage 50cloud

    Sage is enhancing identity management with your Sage 50cloud solution so you can benefit from modern access management in the future.

    If you are not on the latest version of Sage 50 (Release 2021), you will not be able to access your company file through…

  • Retirement Notification for Sage Intelligence Reporting Cloud for Sage 50cloud and Microsoft 365

    Please be advised that we will be removing Sage Intelligence Reporting Cloud from our Sage 50 US product portfolio. We have made this decision to streamline our product offerings and development resources to better serve you.

    Sage will retire and no longer…

  • Sage 50 US: Aatrix W2 and 1099 eFile deadlines extended!

    Aatrix has posted filing deadline extensions to tomorrow, January 30, 2021 2pm CT for:

    • 1099-NEC Federal
    • W-2 Federal
    • W-2/1099 Employee/Recipient Copy

    Contact your accountant, the IRS, or your business partner if you need more information about filing…

  • Sage 50 US: W2 and 1099 filing deadlines

    Deadlines for filing your W2s and 1099s are approaching. See the following for more information about your reporting deadlines: 

  • Sage Year-end Center: 24/7 resources and information

    Closing the year? We're here to help. 

    As you work on year-end processes, visit the Sage Year-end Center to find*:

    • Helpful checklists: Print step-by-step year-end tasks.
    • Technical articles: Browse year-end-specific topics and guides.
    • Product information…
  • Quickly get answers to common questions for Sage 50cloud U.S.

    We are currently experiencing longer than normal wait times on our phone system and are working diligently to answer your call. We sincerely apologize for any inconvenience you may be experiencing, but please know we value your business and are doing…

  • Sage 50 US: Important Information regarding Tax Forms

    This post was last updated on January 26, 2022. 

    For optimal automated workflow, we recommend that you first update your system to the most current release – 2022.0 (build 29.0.00.0086 in the Help, About section of Sage 50) and then install the latest…