• Allowances/discounts on orders

    Hello - two of our fully integrated customers send allowances/discounts on their orders when they send them via SPS, once the orders hit Sage 500, I can see the allowance/discount percent and amount at a line level, however, for whatever reason, I have…
  • Is there any way to create a pick list from a Sales Order when a customer is on Credit Hold?

    We would like to be able to create a pick list even when a customer is on Credit Hold - I know the system prevents this from happening but I am looking for a work around.
  • MAS 500 ERP 2021 update 2 error: No Sales Order options records exists for your company

    Database and Client upgraded from MAS 500 ERP 2018 (7.90.2.0) to Version 2021 update 2 (version 8.10.2.0) on test environment. For Sales Order, when tried to create new sales order error No Sales Order options records exists for your company pops up.…
  • Sales Order Acknowledgement Automation

    New to the Sage 500 ERP world... so bare with me here Currently when a sales order is created it goes into an unacknowledged status... At the end of the day, someone manually goes to Sales Orders>Print/Acknowledge Sales Orders and just runs a saved…
  • Sage 500 Student Curriculum

    We have a couple of the printed versions of the Student Curriculum, but I was wondering if anyone a PDF version?
  • Can I specify per Sales Order what location to pick part from?

    I have the following scenario: 1 warehouse 2 locations 2 bins I need for Sales Order "A" to pick from location 1/Bin1 and Sales Order "B" to pick from location 5/Bin 89. Can I setup the system to do this automatically? Is there something on…
  • Slow Performance when adding items on Sales Orders - related to really poor coding of spimIMSQtyAvailable

    Hi, We have been having issues in SAGE2016 (we recently installed the May updates to see if it would help) when entering items on Sales Orders. The last suggestion we got from support seems to help alleviate the problem. The suggestion was to run…
  • SO Customization Invalid Incorrect Number of Rows Returned - How to correct

    I ran into an issue today adding a new NT authenticated user to Sage 500 Version 2014. Basically once the user was added using Maintain Users, when I tried to launch Enter Sales Order and Quotes, I received the following error: SO Customization Invalid…
  • InvtTranLog table

    What is the difference between the tran date in the timinvttran table and the trandate in the invttranlog table? Pete Gentile The Robbins Company
  • RMA Return Type

    Hi when I print out a RMA, I found RMA line has return type like 'Credit","Not a Return", but I couldn't find where this come from? who and where user enter this information thanks
  • Big Box Retailer Ordering Woes

    We sell bins of mixed product to big box retailers. We purchase and inventory those bins as 1 item number, but the stores will only order the individual eaches that make up the bin. For example, Bin D is equal to 100 Part A 200 Part B 300 Part…
  • How to stop Order Acknowledgements from repeating

    Ok this has got to be a simple check box but I'm going crazy trying to find it......we have many customers setup to get order acknowledgments via email, with the "Print/Acknowledge Sales Orders" task. The problem we're having is that once a customer is…
  • Work order to sales order link

    I'm having issues with linking existing work orders to existing sales orders. I can link the sales order to the work order using work order maintenance but only for some sales orders. For example I have a existing work order and I choose the correct customer…